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100

Who can you provide Get Safe Online to?

Individuals and Business

100

What is Cyber Essentials?

Cyber Essentials is an effective, Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks.

Cyber attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked. Our advice is designed to prevent these attacks.

100

What is Malware?

Derived from 'malicious software', malware is any kind of software that can damage computer systems, networks or devices. Includes viruses, ransomware and trojans.

200

What does Safer Internet do?

We provide support and services to children and young people, adults facing online harms, and professionals working with children.

200

When would you use take five stop fraud?

The business advice section also covers CEO Spoofing and invoice fraud which will be beneficial for email supposedly from directors and it could also prevent future mandate fraud which leads you to believe the email address has been hacked

300

Why would you use Have I Pwned?

The ‘Have I Been Pwned’ website allows individuals to put their email address, phone numbers & passwords into the search bar which will make individuals aware if any of the data has been pwned. It then states how many times it’s happened and provides advice moving forward from it.

300

If there has been a data breach how long does a company have to report it to the Information Commission Office (ICO?

72 Hours 

300

How would you refer the victim if there device was hacked?

• Change passwords on all account - refer to Get Safe Online for secure password examples/advice

• Take the device to a reputable electronics store (do not give names of shops)

• Contact your bank if you have online banking on the device

• Give ID fraud advice if there is sensitive information on the device (CV's, passport, bill info etc)

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How do you protect and Account/Device if it has been hacked?

• Ensure you have the latest updates of software (see Cyber Aware for advice on how to install the latest updates)

• Purchase security software & keep this up to date

• If an e-mail address has been hacked, check e-mail filters & forwarding rules

400

How do you protect against Malware?

• Install (and turn on) antivirus software

• Prevent staff from downloading apps

• Keep all your IT equipment up to date

• Control how USB drives (and memory cards) can be used

• Switch on your firewall

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What website ties in with Cyber Aware?

National Cyber Security Centre

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How can the victim protect there device?

Device Protection

• Switch on password protection

• Make sure lost or stolen devices can be tracked, locked or wiped

• Keep your device & apps up to date

• Don't connect to unknown Wi-Fi Hotspots

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What advice would you give surrounding changing a password?

  • Never disclose your passwords to anyone else. If you think that someone else knows your password, change it immediately.
  • Don’t enter your password when others can see what you are typing.
  • The routine changing of passwords is not recommended, unless the accounts to which they apply have been hacked, in which case they should be changed immediately. This also applies if another account or website for which you use the same login details have been hacked.
  • Use a different password for every website. If you have only one password, a criminal simply has to break it to gain access to everything.
  • Don’t recycle passwords (for example password2, password3).
  • If you must write passwords down in order to remember them, encrypt them in a way that is familiar to you but makes them indecipherable by others.
  • An alternative to writing down passwords is to use an online password vault or safe. Seek recommendations, and ensure the one you choose is secure and reputable.
  • Do not send your password by email. No reputable firm will ask you to do this.