HaH Program Overview
HaH stands for ____________.
What is Hospital at Home?
This key component of the Hospital at Home model is a group of people who provide everything patients need in their home, on-demand.
What/who is the Service Provider Network?
During the intake process, the Virtual RN is responsible for completing this tool with each identified patient to see if they are a good fit for the program.
What is the Social Stability Tool?
This type of workflow maps out the operations of the HaH program including patient intake, admission, and more.
What are clinical operations workflows?
This device allows a patient to indicate they require emergency assistance.
What is the PERS?
Patients in the HaH program are referred from these units.
What are ED and inpatient units?
Medically Home's platform that enables delivery of care in the virtual hospital model.
What is Cesia?
During this process, the Virtual RN is responsible for supporting the transition of care for a patient and providing patient and family education.
What is discharge?
This type of workflow guides our interactions with specific service providers.
What are service provider workflows?
How many rights of medication administration must be performed before each medication is administered over a video visit?
What is 5/5 Rights?
Patients admitted to the HaH program must be at least this age or older.
What is 18 years old?
Included in the patient's home technology, this piece of equipment allows the patient to video call their nurse by pressing 'Talk to my team.'
What is the tablet?
If there is a change in a patient's plan of care, the Virtual RN should delegate changes to the patient's schedule to this individual.
Who is the Service Coordinator?
This is the shape that appears at the start of every workflow.
What is an oval?
This program is what allows us to have video calls with our patients via Cesia.
What is Zoom?
This tool is used by physicians to evaluate a patient's clinical safety criteria for being in the HaH program.
What is the Clinical Stability Tool?
In this phase of care, a patient's treatment plan is similar to that of an inpatient stay in the brick-and-mortar hospital.
What is the Acute phase?
This is the platform, or software, Virtual RNs will use to delegate order fulfillment to Service Coordinators.
What is Cesia?
This is the shape that appears whenever there is a decision point in a workflow and you need to choose which path to take.
What is a diamond?
This program is the source of truth for all patient information and patient orders.
What is Epic/EHR?
To be admitted to the HaH program, patients must meet criteria for inpatient care (or have an eligible diagnosis), meet social and clinical criteria, live within the program's geography, and ______________.
What is have the right payor or insurance?
Who is at the center of the Medically Home model of care?
Who is the patient?
During this daily meeting, RNs should share a patient's status and plan for the day.
What are MDRs or multidisciplinary rounds?
This is the shape that denotes an action that needs to be completed in a workflow.
What is a rectangle?
This browser is the preferred one we should use to access Cesia and other programs on our computers.
What is Google Chrome?