EC-071
A business can be described as a(n)
What is an organized effort to produce goods and services?
What is the following is the main purpose of management?
What is to accomplish the business’s goals
The people who work to produce goods and services are known as
What is human resources
Customer relations is often used interchangeably with the term __________.
What is customer service
One way that competition benefits business is by encouraging the creation of
What is new companies
What represents a primary business activity where they advertise their products?
What is marketing
Why should managers know how to do the work of the workers they supervise?
What is to have realistic expectations for workers
The first task in the HR management activity of staffing is
What is determining need
Building positive customer relations is a good way for smaller businesses to compete because it is __________.
What is inexpensive
Which of the following is a direct benefit to consumers from the effects of competition?
What is wider product selection
Within a local pizza shop, financial analysis is most likely used to
What is obtaining funding for supplies
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
What is planning
A job specification is an explanation of
What is the skills, knowledge, and characteristics required for a job.
To maintain positive customer relations, a business must deliver on its __________.
What type of market structure is most commonly found in a private enterprise economy?
What is regulated Monopoly
What activity demonstrates human resources management?
What is the business takes care of the responsibilities associated with having employees.
What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
What is organizing
The part of staffing that involves seeking out and attracting qualified potential job candidates is called
What is recruiting
Technology can help build positive customer relations by offering customers more __________.
What is convenience
Burger King and McDonald’s would be an example of
What is direct competitors
Janelle’s Creative Supplies is opening an additional location on the other side of town. To successfully operate the new location, Janelle primarily needs
What is additional employees
Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.
What is staffing
A commission or bonus is an example of a form of
What is compensation
By saving time and resources, positive customer relations can increase a business’s __________.
An electronics store charges less for a new television than other electronics stores. The store is engaging in __________ competition.
What is price