Client Service Process
a true statement about the pre-service hair-care procedure
What is the ideal time to perform an effective client consultation to gain information about service expectations
a shampoo draping
What is sometimes called a wet draping
a step by step plan for cleaning and disinfecting your implements, assembling materials, organizing your station, and meeting your client.
What is the pre-service procedure
the three types of drapings
What is shampoo or wet, chemical and cutting or dry
1. Pre-service
2. Requested service
3. Post-service
What is the three-part client service process
step by step plan for caring for your client after the procedure has been completed and details helping your client through the scheduling and payment process
What is the post service procedure
to keep track of what you are doing, remain organized, and give consistent service
What is the reason for the three part client service process