Culture
Where do you place your tech kit when you are in the clinic classroom?
In your locker or under your station
What is used to disinfect your brushes and combs?
Barbicide
True or False:
When greeting your service guest, you should shou his or her name from your station.
False
Name one of your Multiple Intelligences
Spatial, Body/Kinesthtic, Math/Logic, Musical, Interpersonal, Intrapersonal, Verbal/Linguistic
What is Formation?
straight, wavy, curly, extra curly hair
Where are food and drinks allowed?
In the Future Professional lounge
What are the three draping procedures that you could use on a service guest?
single drape, double drape, neck-strip drape
Where are cell phones allowed?
In the Future Professional lounge
How many steps are in the 2-Minute Plan?
9 steps
The diameter of an individual hair strand?
Texture
The dress code includes:
a. Hair and makeup done before arriving to school
b. Black and gray with name tag
c. Professional attire, such as classic, fashion-forward, and trendy.
d. all of the above
d. all of the above
What are the three cycles of hair growth?
Anagen, Catagen, Telogen
What is forward focus?
a. being solution-oriented
b. a system of managing your thoughts and energy
c. making a 10-percent shift
d. all of the above
d. all of the above
How many business cards should you give your guest for them to give their family and friends?
Five or more business cards
The measurement of the number of individual hair strands on one square inch of the scalp?
Density
What circumstances will put you on the Back on Track list?
a. submitting your worksheets late
b. having singles on your worksheet?
c. falling behind on theory exams
d. all of the above?
d. all of the above
What are the three parts of a barrel curl?
Stem, Base, Curl
What are the three laws of the mind?
1. You can only focus on one thing at a time
2. You can't avoid a "don't"
3. You move toward what you focus on
What are the 3 P's of an affirmation
Personal, Positive, Present
The ability for the hair to stretch and return to its original length without breaking, showing the strength of the side bonds in the cortex?
Elasticity
What does F.A.C.E. stand for?
F: Finding what is working
A: Acknowledge it
C: Celebrate it
E: Enjoy your victory
What are the three base placements and their degrees?
Off base: 45
Half-base: 90
On base 135
BONUS: +100
List in order the circle of influence
Intimate, Friends and Family, Professional, Neighborhood and Network, Strangers
BONUS: +200 points
What are the 9 steps of the 2-minute plan?
1. Wait to clean your service area
2. Escort your guest to the service desk
3. Introduce your guest to the service team
4. Pull products and review the features and benefits
5. Reserve a future service time
6. Give your guest a business card and five more business cards
7. Ask for a referral
8. Say thank you
9. Clean your service area
The ability for hair to absorb moisture?
Porosity