Provider
Enrollment
Auth & Medical Policy
General Bridge Logic
Pricing
100

These are the three Provider Network Statuses.

What are Non-Par, Par, and PPO?

(alternate: Non-Participating, Participating, Preferred)

100

These are our three offered Benefit Plans.

What are Standard Option, Basic Option, and FEP Blue Focus?

100

These are the Four P's.

What are Pre-Certification, Prior Approval, Pre-Determination, Post Service Review?

100

Deferrals that have plan-specific processing steps that required analyst intervention are issued by...?

Who is the Local Plan?

100

This RPI is used when manually pricing a claim.

What is RPI N?

200

These four states are within the service area of our Plan.

What are Washington, Utah, Oregon, and Idaho?

200
This system within FEPDirect contains member enrollment information.

What is Retrieval?

200
Precertification is specific to these services. 

What are Inpatient Facility Stays?

200

To bypass pre-deferrals that re-defer after resolution, the edit must be keyed into this field.

What is the Route Destination?

200

This guideline will help you determine the correct RPI for your claim.

What is Remote Pricing Indicator in the One Note?

300

These two specific laboratory providers have special processing instructions. 

What are Labcorp and ARUP?

300

This section lists other insurance data for the members on the policy. 

What is the OPL Roster?

300

This registrar name means that the authorization is for preventative services.

What is MMTUSER?

300

This is the reason it is important to review the claim level comments for an "ADJ 837" comment.

What is... ADJ 837 indicates a corrected claim, which determines which guideline to follow to identify claim timeliness. 
300
These are the thresholds for the second level review requirements.

What are $100 for non-Medicare, and $50 for Medicare?

400

This Direction of Pay is used alongside the Dummy PRPR numbers.

What is Responsible Party?

400

These are the three matching criteria when trying to match a patient to a member.

What are the member's name, date of birth, and address?
400

This must be populated on the claim any time services have gone through applicable medical review.

What is the Medical Review Indicator?

400

This is the best way to determine which Timely Filing guideline to review.

What is the deferral hit: B12 = Adjustment, B14 = Original.

400

The Maximum Allowable Charge (MAC) is specific to this claim type.

What is Dental?

500

A valid PRPR contains these four matching criteria.

What are the Tax-ID, Provider Name, Date of Service, Pay-To Address?

500

These are the three locations where Nicknames can be verified.

What are the Member Summary, Misc Info, and Previous Names?

500

These fields must be populated when processing deferrals related to Prior Approval.

What are Prior Approval Indicator and Type?
500

This is the type of weather Joanna prefers. 

What is cold weather?

500

These items must be tracked in your deferral task comments when manually pricing a claim.

What are: the line that required pricing and the allowed amount for that line?