Customer Service
Mission Vision
Values
Policy
History - lite
100

Good customer service can turn a visitor into this.

What is a member?

100

Four key areas of focus

What is Community, Education, Integrity, & Stewardship?

100

We will perform all duties honestly and with strong moral principles in the best interest of the City of Hampton 


What is integrity?

100

Time staff should arrive to site

15 mins before time


100

What year did the Museum open?

What is 2003?

200

Restrooms, gift shop, accessibility features, parking, etc.

What are facility amenities?

200

The Hampton History Museum works every day to build a better future by exploring and preserving our past.  Our collection, exhibitions, lectures, cultural presentations, educational activities, oral histories, and other programs, are part of our overall strategy to share the full story of our past and learn from it to understand the present.

What is mission?

200

 Working in the Spirit of negortioan and comprimise to achieve the City’s Goals.

What is collaboration? 

200

Actions you should take if you are late.

What is write supervisor of your late notice (or call), let coworkers know.

200

The first people we know lived on this land.

Who is the Kecoughtan?

300

Name the hours of all facilities and locations?

APP - 7 days a week, 9-5
Carousel - Everyday except Monday 10-8

Museum - 7 days (9-5, Sunday 1-5)

300

 The Hampton History Museum seeks to deepen the understanding of _____, ________, and _______.

What is past choices, present circumstances, future possibilities?

300

All people have value and we acknowledge that we all view life through different lenses and come from different backgrounds, abilities and experiences

What is respect? 

300

Deadline for kronos time card sign off.

What is 10 Am on Mondays?

300

The original location of the carousel.

Buckroe Beach

400

Museums are not just about objects: they are about people’s experiences with ___, __, & __.

What is history, culture, and community?

400

Our collection, exhibitions, lectures, cultural presentations, educational activities, oral histories, and other programs, are part of our overall strategy to share the ____ of our past and learn from it to understand the present.

what is full story?

400

We will seek out better and improved applications of resources and processes

What is creativity?

400

This practice helps visitors feel seen and welcomed the moment they enter  

What is greeting?

400

Hampton History Museum largest fundraiser

What is the Seafood feast?

500

Good customer service includes these 3 things.

Helpful, Professional, & creates memories

500

We believe history and the resulting conversations began at the Museum will  _______ throughout the community as it discusses how to tackle the challenges of today.

What is reverberate ?

500

Name the 7 PRLS values


Collaboration, Creativity, Respect, Integrity, Accountability, Trust, & customer Service

500

The form you fill out if there is a payroll error

Pay roll correction form.

500

Maker of the Carousel

Philidelphia Toboggan Company