Services
Who’s Responsible?
Skin Deep
Members
Policies/Law
100

This type of facial improves dark spots and areas of uneven skin tone with a Vit C infused treatment

What is Brightening Facial?

100

Checking in/out clients 


Who is Sales Associate/Front Desk?

100

Microcurrent technology that can help achieve a face or body lift in minutes 

What is NuFace?

100

Courtesy reminders that are sent out via phone call or text the night before scheduled appointments 

What are confirmation calls?

100

Per NYS Law, any employer with 15 or more employees must have them complete this training.

What is Sexual Harassment Training 

200

This modality lifts connective tissue and delivers fresh blood to stagnant muscles and skin 

What is cupping/decompression therapy?

200

Reach out to this person(s) when calling out 

Management/front desk

200

Non-invasive form of exfoliation that removes dull lifeless cells on the skins’s surface to improve radiance and tone 

What is Microdermabrasion?

200

Members receive a _____ on retail product purchases 

What is a 10% discount?

200

Minimum age for a minor to receive a facial unless it is a teen facial 

What is 14?

13 for teen 

300

A therapeutic massage technique that focuses on reaching layers of muscle and connective tissues

What is deep tissue?

300

Shutting down rooms at EOD

Who are service providers?

300

This patented wand exfoliates, extracts debris and infuses the skin with profession grade serums

What is DiamonGlow?

300

With ____ points a member can redeem a 1hr massage or facial

What is 20,000?

300

 Memberships can only be frozen _____ times in a 12 month period

What is 2?

400

Peppermint oil is used during scalp massage services. When working on pregnant clients, we use this oil instead

What is Lavendar?

400

Keeping a tidy break room 

Who is everyone?

400

This acid-peeling agent targets the cause of excess oil, acne and blemishes 

What is salicylic peel?

400

Upon termination of membership, the members has ____ to utilize the accumulated packages

What is 90 days?

400

New members receive ____ when they sign up for the Lifestyle Program

What is 500 points?

500

A great treatment for anyone experiencing sinus congestion or migraine pain

What is cold stone face massage?

500

Keeping insurance/CEs up to date 

Who are service providers 

500

This 15% light acid peeling agent stimulates cell renewal 

What is glycolic peel?

500

Very popular time of year for gift card sales 

What is Christmas in July?

500

These areas are not to be massages or touched on all clients as they are considered private areas

What are No Touch Zones?