Show:
1st IMPRESSIONS
POLICIES
ATTIRE / UNIFORM
"ON THE FLOOR"
100
When you meet someone for the 1st time you should give a firm....
Handshake
100

Tardiness is defined as arriving ____ minutes or more after the time that your shift begins. 

Eight

100

The only approved head covering for direct care staff

Scrub cap

100

When are you allowed to use your cell phone during work hours?

Only during breaktimes

200
When speaking to someone you should not look down or away but ...
Make eye contact
200

When will employee performance reviews happen? (2 answers) 

After 90 day "introductory period" and annually.

200

These are the 2 approved colors for STNA scrubs

Burgundy and Khaki

200
What are some "good customer service" actions that we can all do when there are guests and visitors in the facility?

-Greet with a smile

-Introduce Yourself

-Ask if they need help

300

When going on an interview or applying for a job in person how should you dress?

Dress appropriately (Professionally)

300

True or False: Blood Borne Pathogens, Policy, Non-Smoking Policy and Ethics Policy are three examples of policies that are included in our Employee Handbook

True!

300

"Casual Friday" at Singleton means staff is allowed to wear______.

Jeans

300

True or False: Posting photos of residents on social media is not OK but videos are fine.

False. Both are prohibited

400

What is a document that highlights your skills and work history

Resume

400

This is the length of lunch period allowed for all staff members

30 minutes

400

This is something that all staff members are all required to wear, regardless of how long we have worked here in order to help orient residents to their caregivers

Nametags
400

Who should you report work-related injuries too and when?

Your supervisor--immediately!