Sorting Procedures
Incoming Mail Vocabulary
Outgoing Mail Vocab.
Past Simple
Present Perfect
100

What department do invoices, bank statements, and cheques go to?

accounting department
100

junk mail

advertisements

100
postcode

a combination of letters and/or numbers that indicate exactly where the mail should go

100

I (send) the documents to Missouri. 

sent

100

I (buy) stamps already.

I have bought stamps already.

200

What department do contracts and requests for information go?

sales department 

200

cheque (check)

a form of payment

200

fragile

an object can break easily 
200

I (enclose) a cheque for $400.

enclosed

200

The cheques (reach their destination).

The cheques have reached their destination.

300

What department to customer complaints go to?

customer service department

300

sort (verb)

categorise

300

post office

where stamps are sold and where mail is sent

300

Yesterday I (negative - adjust) the date on the stamp.

didn't adjust

300

you (write) the postcode on the envelope?

Have you written the postcode on the envelope?

400

What department to CVs go to?

human resources department

400
contract (noun)

a legal agreement

400

domestic

mail that remains in the same country from which it was sent

400

Kaylee (ship) the packages yesterday and they (reach their destination) on time.

shipped, reached their destination

400

you (weigh) the package yet?

Have you weighed the package yet?

500

What department do product manuals go to?

R&D department

500

product manual

booklet explaining how to use a product

500

courier

a mail service that is independent from the post office 

500

After I (sort) the mail, I (distribute) it to its proper departments.

sorted, distributed

500

We (receive) a customer complaint and (sort) the mail.

We have received a customer complaint and have sorted the mail.