Sorting Mail
True or False; You should always open mail marked personal and confidential
False
A payment in the mail from a customers bank to a company in paper form is called what?
Check
What is the sticker called that you must pay for and put on your letter or package to be sent out?
A Stamp
A person walks in and hands you an envelope with their CV in it, what should you do with it?
Take it to Human Resources Department
If you receive an invoice where should you take it to?
Accounting Division/Department
A legal agreement is called a?
Contract
In order for the post office to know where a letter or package is going what is necessary to include?
Your manager tells you that the package they need you to send out is fragile. What should you make sure to do before sending it?
Purchase bubble wrap
Mailed Advertisement that has nothing to do with your agency is considered what?
Junk Mail
Mailed advertisement that has nothing to do with your company is considered what?
junk mail
To protect a fragile package, what must you need?
bubble wrap
You have received a stack of letters, you open them and must show that they have been received and recorded. What two steps do you take?
1. Stamp that says "received"
2. Record in the mail log
Letters or notices sent out to everyone within the agency.
Interoffice Mail
When categorizing mail to see which department it should go to this, this action is called?
Sorting
True or False; a pre-paid envelope does not require a stamp
True
Your manager has tasked you with sending a letter out to a client who is located in the United States. Describe the steps you would take to send the package out. **hint there are 4 steps
1. Put the letter into an envelope
2. Put the address on the envelope
3. Go to the post office
4. Purchase a stamp
..and send!
When sorting mail, where should the most urgent and important mail be placed?
At the top of the pile
"Marcus, I need to know if a package from Painting Inc. came in. Can you please check for me"
What does Marcus need to look at in order to verify if this package came in?
The mail log
Post
In order for the post office to know where your letter is going to, list the 4 essential pieces of information that you would need to provide?
1. Address
2.Postcode
3.Country
4. City