Eligibility
Business Segments
Classifications
Coverage's
Hanover History
100
What is $15,000,000 per location for annual sales or property values- no aggregate.
What are the property and annual sales values per location to be eligible for a BOP.
100
What are: Condo's, Contractors, Garage, Manufacturers, Office, Professional, Retail, Service, Technology, and Wholesalers.
What are the 10 Hanover Small Commercial Business segments within our Appetite Guide?
100
Green Thumbs Up, Yellow phone, Red Thumbs Down, Not Available.
What are 4 of the Classification symbols used to describe our appetite by class code and by line of business within the Appetite Guide.
100
What is Special, Deluxe, Deluxe Bronze, Deluxe Silver, Deluxe Gold, and Deluxe Platinum (pg. 90)
What are the BOP Broadening Endorsements listed in the Appetite Guide?
100
What is 160 years.
How long has Hanover Insurance been in business?
200
What is $50,000 in premium size and below.
What is Hanover's definition of Small Commercial by premium size.
200
What are Contractors.
What Industry Segment in the guide is not available in the West today?
200
Which symbol stands for typically tougher classes of business and that your quote will usually refer to your underwriter to review.
What is the Yellow telephone symbol.
200
What is our Basic BOP policy form#391-1003
What is the name of our BOP product with no additional endorsements added to it yet?
200
A (A.M. best)
What is Hanover's rating?
300
What is the Underwriting eligibility guidelines (example pg.51)
What is the first two pages of each industry segment?
300
What are Consultant classes, Accountant offices, Lawyer offices, Dentist offices, Insurance agencies, Doctor offices, Real Estate offices, Travel agencies, ect.
What is Office classifications.
300
What is the NAICS code.
What is the easiest code to use when entering a quote in our Point of Sale system?
300
What are Broadening Endorsement Property Extender, Property Special Broadening Endorsement, Select Advantage Property Broadening Endorsement, and Choice Advantage Property Broadening Endorsement. (pg. 104)
What are our CPP Broadening endorsements?
300
What is Chaucer Holdings.
What is the name of the company Hanover most recently acquired?
400
What is Straight Through Processing- no underwriting referral.
What is Green Thumbs Up (GTU).
400
What are Technology Broadening Endorsement, Tech & Telecom Professional Services Endorsements, Enhanced Website & Internet Coverage, Worldwide Liability Endorsement, and Tech E&O. (Hint.... look at the Technology industry segment of the guide).
What are the Coverage Highlights within the Technology Business Segment.
400
The check mark in the furthest most column on each classifications page. (Best to look at our Office segment section)
How do you know if you can endorse Professional Liability on a BOP policy or write it on stand alone?
400
A&E Broadening Endorsements, Medical Offices Broadening Endorsements, Technology Broadening Endorsements, Account Broadening Endorsement, Contractors Broadening Endorsement, Dental Office Broadening Endorsement, Distributor Pac Plus Endorsement, Dry Cleaners & Laundry Customers Coverage Endorsement, Florist Broadening Endorsement, Garage Program Broadening Endorsement, Law Office Broadening Endorsement, Vet & Kennel & Groomers Extra Coverage Endorsement, and the Pet Services Broadening Endorsement.
What are Hanover's Industry Specific Broadening Endorsements.
400
What is April 2011.
In what month and year did Hanover launch Small Commercial in your state?
500
What is CPP.
What is Hanover's alternative product to the BOP if an account is less than $50,000 but Hanover does not have a BOP class code for your account.
500
What are: Sports & Fitness, Document Destruction, Religious Institutions, Cultural Institutions, and Community Services.
What are the Industry niches Hanover Small Commercial specializes in.
500
What is the Index. (It's alphabetical)
Where is the best place in the Appetite to start when classifying a risk?
500
What is the easiest way to add additional endorsements to the Auto policy? (Pg. 105)
What is the Commercial Auto Broadening Endorsement.
500
What are 1) More focus on Innovation 2) A True Commitment to Partners 3) Unparalleled Responsiveness & Alignment.
What are the 3 tenants of Hanover's Value Proposition?