DSS
The initial participation discount for DSS
What is 10%?
3, 6, or 10
What are the years that Accident-Free Discounts are earned?
Back up of Sewer or Drains coverage limits
What is either 5% or 10% of Coverage A?
The area in ECRM that provides a quick overview of the customer's info such as preferred name, phone #, email, & address
What is At a Glance?
1/1/2023
What is the date the Mark Lewis Medina Agency was started?
35 days
What is the time frame to complete the initial set up before the discount is removed?
The Withdrawn from Use suspension type that automatically reinstates on May 1st
What is Winter?
This option on a PAP allows the insured to either replace one part of a covered jewelry pair or have the entire set replaced.
What is Broad Pair and Set - Option Q?
What is the Customer Document Center?
$25
What is the dollar limit for referral gifts?
The name of the DSS feature used during a detected accident
What is Accident Assistance?
This coverage pays each eligible injured person up to $25K for economic loss after the initial $50K PIP is paid
What is Optional Basic Economic Loss (OBEL)?
What is on the 9's? 79%, 69%, 59%, etc.
This is where to access Commercial Auto and Fire policies
What is PolicyCenter?
6
What is the number of amazing team members at the Mark Lewis Agency?
This driving characteristic is currently not used in discount calculation.
What is Phone Distraction?
The coverage limits on this can be doubled if the insured was using a seat belt at the time of the accident
What is Death, Dismemberment, and Loss of Sight (S)?
This coverage does not cover liquor liability
What is the Special Event endorsement?
This tab shows all SF Connect text messages to and from the insured
What is the Interactions tab?
25%
What is the conversion percentage of referral business?
This is where to find DSS info in the SF app
What is the Safe & Save tab?
The name of the Premium Surcharge that will apply for 3 years for any chargeable accidents
What is the Accident Record Rating Plan (ARRP)?
This is where you can view the status and results of a Homeowners New Business Underwriting survey (NBUS)
What is the Myriad Risk Manager?
This is the name of the tool that we can offer customers to do an online/virtual meeting
What is Good Neighbor Connect?
356
What is the total number of Google reviews between both offices?