When do you include plasticware?
Everytime, unless the ticket says "no plasticware"
Where should ice scoops be when not in use?
In the designated cambro.
-reaction is a choice
-owning your circumstances
-keep your energy in your circle of influence
Habit 1 (proactive)
What fan favorite was taken off the menu this week?!
Protein wrap
When and how is the appropriate check back accomplished?
Within one minute of the first bite, full attention and being specific with your guests about their meal.
How do you ensure all items have made it in the bag?
By crossing them off, as you bag.
How often should frequently touched surfaces be sanitized, and how do we know this happening?
30 minutes & timer
This value speaks to the degree of your commitment to EHC and your team.
All in
What types of milk do we carry?
2%, Oat, half and half
Define Harboricity
The energy of the restaurant matching the business you expect to receive.
Making sure the restaurant is clean, inviting and set up for success.
What do you use to ensure drinks are picked up with order?
Name two practices everyone should use to help prevent the spread of germz.
Wearing a mask properly and using a stylus.
The innate desire to serve others before ones self.
Be about others
What comes with the Caul Me Crazy?
A wheat muffin and salsa.
How do you join the waitlist?
Through google, use "join waitlist" button
or
through eggharborcafe.com, choose your location then select "join waitlist"
When packing a box with an allergy, make sure to use an _________.
allergy sticker
What 2 precautions should you be taking while rolling silverware?
Constantly working towards improvement.
Reflex of excellence
Smart Start Benedict, Red Velvet French Toast, Pot Roast Skillet
During this step your teammate is locked in for 2-6 minutes, this is when their section is vulnerable and help may be needed.
Taking an order.
When you see a friend taking an order, they are unable to help the rest of their section. This is a great time to circulate and be present for them.
Match the stickers with the correct dining option.
Doordash used for Doordash, EHC for online ordering, staple for phone or in person.
What should be used in the sanitation buckets?
no rinse food contact cleaner sanitizer... or "the middle one"
The reliability of ones words.
Only speak truths
List EVERY ingredient in the East Cobb Salad:
Mixed greens, chicken, bacon, chives, grape tomato, hard boiled egg, bleu cheese, homemade ranch.
We will finish strongly by providing an accurate check and a friendly departure. When is the correct time to drop a check?
While delivering to go drinks and boxes.