Computing Devices
Which of the following is a disadvantage of notebook systems?
They are more expensive.
They require AC power.
Productivity apps are difficult to use.
The battery is difficult to replace.
Which of the following components stores values in short-term memory?
Hard drive
RAM
Flash drive
Processor
Which of the following is NOT a long-term storage device?
Compact disc
Hard disk
Flash drive
RAM
Which of the following is often the hardest part of troubleshooting?
Reproducing the problem
Documenting findings
Asking the user questions
Implementing a solution
Which of the following would a PC repair technician work on?
Smartphone screen
Application code
Server
Laptop
Abby needs a device that she can take to a client's location and show presentations from. Which of the following devices would be the BEST option for her?
Desktop computer
Laptop
Server
Gaming console
Which hardware component processes data?
RAM
HDD
CPU
SSD
Which of the following uses persistent memory chips to store data?
Flash drive
Hard disk
RAM
Compact disc
Which of the following problems would be the MOST difficult to troubleshoot?
Overheating
Intermittent problem
Software error
Hardware error
Which of the following is the MOST important skill for a PC technician?
Lifting over 100 lbs.
Customer service
Organizational skills
Quick repairs
Which of the following is an example of computer hardware?
App
Microchip
Web browser
PowerPoint
Which of the following components converts AC to DC?
Voltage regulator
Capacitor
Surge protector
Power supply
Which of the following stores data using microscopic light and dark spots?
Hard disk
Compact disc
RAM
Flash drive
An employee submitted a support ticket stating that her computer will not turn on.
Which of the following troubleshooting steps should you take first? (Select two.)
Use a multimeter to test the power supply.
Make sure the power cord is plugged into the wall.
Open the computer and replace the power supply.
Make sure the surge protector is turned on.
Make sure the keyboard and mouse are plugged in.
Which of the following would be the MINIMUM qualification for a PC technician job?
High school diploma
Master's degree in Computer Science
Industry certification
Bachelor's degree in Computer Science
Which of the following devices make use of a battery as its main power source? (Select two.)
Smartphone
Desktop
Server
Laptop
Gaming console
Which of the following computer components is the MOST important part of any modern computer?
RAM
NIC
CPU
BIOS
You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?
SSD
Hard disk
USB flash drive
Optical
Anna, a technician, is helping a customer troubleshoot an issue where a server will intermittently become inaccessible to employees. Anna has completed researching the knowledge bases available. What should Anna do NEXT as part of standard troubleshooting methodology?
Test the theory to determine the cause
Establish a theory of probable cause
Identify the problem
Establish a plan of action to solve the problem
Which of the following careers consists of designing tiny microchips?
PC technician
Computer programmer
System administrator
Electrical engineer
Which of the following devices would be easiest to repair?
Smartphone
Laptop
Gaming console
Desktop computer
Becca is working on a program that will store data. The program will need quick access to data and data persistence is not important. Where should the data be stored?
In a database
In a flat file
In memory
In flash memory
Which of the following is not an advantage of SSDs over HDDs?
Low power consumption
Durable
Inexpensive
Small and light
While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?
Verify full system functionality and, if applicable, implement preventive measures
Implement the solution or escalate as necessary
Document findings/lessons learned, actions, and outcomes
Establish a plan of action to solve the problem and identify potential effects
Which of the following should an electrical engineer be proficient in using?
Programming language
CAD software
Game engine
Server operating system