Basic IT Terms
Harper Tech History
IT Abbrv.
Best Practices
Harper Tech
Service Offerings
100

Devices like smartphones, laptops, and tablets use this to connect to the Internet and communicate with each other

What is Wi-Fi

100

The president and vice-president of Harper Technologies. 


Who is Abe and Carl Harper

100

What is IT?

Information Technology

100

The recommended frequency that you should back up your data. 

What is daily. 

100

A proactive approach to IT where we take on the responsibility of maintaining, monitoring, and supporting your technology infrastructure. 

What is Managed Services 

200

The essential software that manages your computer's hardware and provides a platform for applications to run.

What is the Operating System or OS

200

The year Harper Tech was founded.

2002

200

The account login process that requires users to enter more information than just a password. 

What is (MFA) Multi-Factor Authentification 

200

The average lifespan of a computer

What is 5 years.

200

Hardware and software that work together to enable devices to communicate, share resources, and access information efficiently and securely.

What is Network Infrastructure. 

300

A device that allows wireless-equipped computers and other devices to communicate with a wired network.

What is an Access Point

300

Lonnie Johnson was the speaker at this Chamber Event which Harper Tech has been 3x honored.

What is The Eagle Awards.

300

This is used as your Computer's short-term memory storage.

What is (RAM) Random Access Memory

300

Masks your IP address and creates a secure, encrypted connection over a less secure network. 

What is a VPN (Virtual Private Network)

300

A range of solutions designed to access, manage, or store data. This includes data storage and backup and recovery.

What is Data Solutions

400

When an attacker sends a fraudulent message designed to trick an End User into revealing sensitive information 

What is Phishing.

400

The number of buildings Harper Tech occupied before calling 50 North Broad Street Home.

What is 2.

400

Serves as your computer's long-term memory, storing and remembering files even when your device is off.

What is a Hard Disk Drive (HHD) or Solid State Drive  (SSD) 

400

You should verify the sender BEFORE you open this on an email. 

What is an attachment 

400

Educates team members on recognizing and responding to potential security threats, such as phishing attacks, malware, and data breaches

What is Security Awareness Training 

500

A security device or software that acts as a barrier between a network and external threats. It monitors and controls incoming and outgoing network traffic based on predefined security rules.

What is a firewall.

500

This is the number of years that separate Abe and Carl by age.

What is six. 

500

Defines the service to be provided and the level of performance to be expected.

What is a Service Level Agreement 

500

Like Hercules, this should be strong.

What is Password.

500

An authorized, simulated cyber attack exercise aimed at finding and notating vulnerabilities/weak points in your computer system.

What is Penetration Testing.