Havertys Jeopardy

ACE

100

How many steps are in the A.C.E selling process?

SIX 

200

What is the three step technique used to address the customer's TRUE objection?

CLARIFY, LISTEN, RESPOND.

300

List the 6 steps in the A.C.E. selling process in order.

Greeting, Information Gathering, Demonstrating, Addressing Objections, Adding On, Closing

400

I'm excited that we found a sofa for you and your family to be comfortable for movie nights is what type of closing?

REASSURANCE

500

This method conveys empathy and helps customers feel as if you understand their concerns. Puts them at ease to make a decision.

FEEL, FELT, FOUND

ACCESSORIES

100

I am a versatile and compact seating option that adds both functionality and style to a room. Whether used as a footrest or extra seating

POUF

200

I am a versatile category that includes various decorative elements such as wall hangings, tapestries, mirrors, and shelves

WALL DECOR

300

I am a decorative element that adds beauty and a touch of nature to a rooM

FLOWER ARRANGEMENT

400

I am a functional and decorative timepiece that adds a sense of style and organization to a room

CLOCK

500

I am a three-dimensional art piece that adds a unique and artistic element to a room. Whether made from metal, wood, or other materials, I contribute to the overall design aesthetic by adding texture, form, and visual interest

SCULPTURES

BEDDING

100

The average person sleeps 8 hours. True or False.

FALSE, 6 HOURS 47 MIN

200

52% of adults make their bed everyday. True or False.

False: 38.4% of adults make their bed every day, according to a survey by The Sleep Doctor

300

Law labels, or the “do not remove” tags on mattresses, date back to 1913. True or False

TRUE

400

I am designed with Triple-Stranded Pocketed Coil® in alternating head-to-toe orientation with two layers of 2K Nano Coils

Beautyrest Series Four Plush summit pillow top

500

According to a survey by The Sleep Doctor, more adults sleep on an innerspring mattress. True or False.

• False: 34.7% of U.S. adults sleep on a foam mattress, 30.3% sleep on an innerspring, and 7.6% sleep on a hybrid mattress.

UPHOLSTERY

100

I come in 3 different leather upholsteries with innovative air-massage technology and a variety of fresh, functional features like a drop table and built-in reading lights. I am the what?

THE GIBSON

200

I have an adjustable seat. What piece am I?

AARON RECLINER

300

I have English arms, a wingback silhouette, and tufting I am a traditional piece that is sophisticated and elegant. 

FRISCO

400

I am 100% polyester and made from solid Nordic spruce. I am a contemporary pieces with block tapered feet. I have adjustable headrest and I can be a sleeper. What am I?

The Finn

500

 I’m new, and I’ll be here soon. I am a contrast of caramel and expresso. I come in a sofa, a loveseat, and a chair and a half. What am I?

The Phoenix

PROTECTION

100

Covers practically every type of indoor furniture surface, including wood, leather, fabric, and hard surfaces like glass. 

Gold Complete Plus Plan

200

I am a specific type of damage that includes burn, heat mark, breakage of welds, scratch, gouge, warping

Accidental Damage for Hard Surfaces

300

I am a specific type of damage that includes structural breakage, failed welds, mechanisms, electrical wiring/motors and remote control devices.

Adjustable Bed Bases

400

I am a specific type of damage that includes food and beverage, pet bodily fluid, ball point pen, nail polish remover.

Accidental Stains for area rugs/fabric etc.

500

Pilling, pulls, snags, or fraying of fabric are examples of

Non-accidental damage or normal wear and tear