Sales
Safety
OPERATION STANDARD
History
Code of Ethics
100

Harnessing customer data from Salesforce will shape the way you manage customer relationships, plan your weekly sales calls, pursue ideal new opportunities and track your progress. In action, it will target your sales efforts and enable you to rent more, more quickly.

What is Profolio?

100

Our ability to be safe depends on the behaviors we continuously engage to achieve safe operating conditions.  In other words, while it’s always important to Think Safety, as the centerpiece graphic of our Vison, Mission and Values declares, it’s even more important to Act Safely

What is a Perfect Day?

100

Is the branch reviewing the reservation report at least twice a day.

What is Reservation Process?

100

More than 30 years of experience in the equipment rental industry, all with Herc Rentals Inc. and its predecessor business. Most recently he oversaw the Company’s Western, Northwest, North Central and Canada regions as well as its Herc Entertainment Services and Cinelease specialty equipment rental units. He also held a leadership responsibilities related to the Company’s strategic planning, operational execution and M&A activities.

Who is Aaron Birnbaum?

100

We aspire to be supplier, employer and investment of choice in our industry.

What is HERC Vision?

200

Herc Rentals easy-to-use, intuitive, and customizable account management.

What is PCNG?

200

Backing accidents cause 500 deaths and 15,000 injuries per year.

What is the Back-in procedure?

200

Ensure that Rental Man status is correct, Ensure that the equipment is staged in the correct area & Ensure that the equipment is tagged correctly

What is Daily Yard Walk?

200

Herc Rentals Recognized Among 2023 Best and Brightest Companies to Work For in the Nation.

What is Top 101?

200

To establish a professional, business-like environment for our colleagues, vendors and clients through our clothing and grooming choices. This policy applies to all team members in the field. The Policy sets forth general standards as well as specific guidelines by field position (e.g., mechanics, drivers and yard workers, sales representatives, coordinators, etc.)

What is Personal Appearance policy?

300

Occurs when a customer does not pay their invoice before 45 days past its due date. 

What is Chargeback?

300

HERC Rentals Safety rating is 0.73 Year-to-date. OSHA developed this calculation to gauge a company's safety record compared to its peers. It looks at the number of recordable incidents per 100 full-time workers during a year 

What's is TRIR?

300

Publication shared with every member of Team Herc. In each quarterly issue, you’ll find highlighted information sharing the latest from Team Herc, along with updates on recent business accomplishments as well as developing industry trends – all sourced to help better your understanding of our business and the role every member of Team Herc plays in driving its success.

What is HERC Highlights?

300

Worked for Ingersoll-Rand, a publicly traded manufacturer of industrial products and components, in a number of roles of increasing responsibility. He led major Ingersoll-Rand business groups, including Utility Equipment, Rental and Remarketing and the Equipment and Services businesses.

Who is Larry Silber?

300

Personal visits are not permitted on Company property without prior approval from management. Immediate supervisors authorizing admittance to office or work areas are responsible for the visitor's conduct while on Company property.

What is Visitors?

400

Quality time with TSR's is defined as time spent in the field approaching customers while coaching, observing, and collaborating with fellow sales professionals. These events can be used in efforts to approach customers with various site solutions or customers that might need a little more direct pressure. The goal of these interactions is to have sales professionals work together on approaching customers and master the sales skills necessary to develop their solutions footprint.

What is Sales Ride Along?

400

When we pick up our road vehicles from a jobsite or on road vehicles are returned to our yard they must be inspected thoroughly. 

What is Red Dyed Fuel?

400

Loukas Tsopanoglou appointed Jim Brant to focus on creating a better process for HERC Rentals so every employees can contribute to the Double Digit Growth Yearly.

What is E3OS?

400

In 2014, it was announced that Hertz Global planned to spin-off Hertz Equipment Rental Company as a separate publicly traded company. The spin-off raised $2 billion for Hertz to reduce its own debt.

What is HERC Rentals?

400

All Herc Rentals team members, officers, directors, contractors, agents, and representatives are expected to conduct themselves in an honest and ethical manner reflecting the highest standards of integrity and consistent with all applicable laws, including those concerning public corruption, bribery, insider trading and antitrust laws.

What is Code of Ethics?

500

Primary drivers of the sales plan, provides focus and direction, Hercology culture leader, inspires rep participation and enables sales attainment, responsible for the health of the team, represents the voice of the sales reps, aligns the reps success, develops career plan and bench strength.

What is DSM?

500

As with any natural disaster Herc Rentals’ order of priorities is: the safety of its employees and customers, the protection of the fleet and the protection of other property. This typically affect large geographical areas and may impact several Herc operations. Preparation and response requires Region coordination and the involvement and cooperation of nearby operations and community services.

What is Hurricane Preparedness?

500

A manager that focuses on increasing profit margin, improvements initiatives and ancillary revenue opportunities such as delivery revenue, RPP, Loss of Use & Bulk.

What is Profit Management?

500

Served as President of HERC from 1982 to 1997. During his tenure, he created the first national rental company, modernized HERC, and developed a blueprint for the company to function as a unit

Who is Dan Kaplan? 

500

To ensure that end users of our equipment and services achieve optimal performance safely, efficiently and effectively. 

Whats is HERC Mission?