Sales
Safety
Operation
History
Employee Handbook
100

Harnessing customer data from Salesforce will shape the way you manage customer relationships, plan your weekly sales calls, pursue ideal new opportunities and track your progress. In action, it will target your sales efforts and enable you to rent more, more quickly.

What is Profolio?

100

No recordable Incidents, No DOT Violations, No "at fault" motor vehicle accidents.

What is a Perfect Day?

100

Give your customers peace of mind on their rental when they purchase Herc Rentals' RPP with zero out-of-pocket repair costs for eligible equipment. Herc Rentals offers RPP with 100% protection for eligible incidents on damaged or stolen gear.

What is Rental Protection Plan?

100

Separated from Herc Rentals on June 30, 2016

What is Hertz Corporation?

100

We aspire to be supplier, employer and investment of choice in our industry.

What is HERC Vision?

200

Herc Rentals easy-to-use, intuitive, and customizable account management.

What is PCNG?

200

Backing accidents cause 500 deaths and 15,000 injuries per year.

What is the Back-in procedure?

200

Ensure that Rental Man status is correct, Ensure that the equipment is staged in the correct area & Ensure that the equipment is tagged correctly

What is Daily Yard Walk?

200

Promoted to RVP on May 1, 2023. Graduated from California State University, Chico, in 1989 with a bachelor’s degree in business marketing. 

Who is Mark Hobson

200

To establish a professional, business-like environment for our colleagues, vendors and clients through our clothing and grooming choices. This policy applies to all team members in the field. The Policy sets forth general standards as well as specific guidelines by field position (e.g., mechanics, drivers and yard workers, sales representatives, coordinators, etc.)

What is Personal Appearance policy?

300

Occurs when a customer does not pay their invoice before 45 days past its due date. 

What is Chargeback?

300

HERC Rentals 2024 Safety rating is 0.99. OSHA developed this calculation to gauge a company's safety record compared to its peers. It looks at the number of recordable incidents per 100 full-time workers during a year 

What's is TRIR?

300

Internal publication shared with every member of Team Herc. In each quarterly issue, you’ll find highlighted information sharing the latest from Team Herc, along with updates on recent business accomplishments as well as developing industry trends – all sourced to help better your understanding of our business and the role every member of Team Herc plays in driving its success.

 

What is HERC Highlights?

300

Worked for Ingersoll-Rand, a publicly traded manufacturer of industrial products and components, in a number of roles of increasing responsibility. He led major Ingersoll-Rand business groups, including Utility Equipment, Rental and Remarketing and the Equipment and Services businesses.

Who is Larry Silber?

300

Provides you with an opportunity to purchase a 15% discount each quarter and become the owner of Herc Rentals. Eligibility to participate begins the first day of the quarterly contribution period after you have been continuously employed for three or more months.

What is Employee Stock Purchase Plan (ESPP)?

400

Quality time with TSR's is defined as time spent in the field approaching customers while coaching, observing, and collaborating with fellow sales professionals. These events can be used in efforts to approach customers with various site solutions or customers that might need a little more direct pressure. The goal of these interactions is to have sales professionals work together on approaching customers and master the sales skills necessary to develop their solutions footprint.

What is Sales Ride Along?

400

When we pick up our road vehicles from a jobsite or on road vehicles are returned to our yard they must be inspected thoroughly. 

What is Red Dyed Fuel?

400

Reflects our commitment to continuous improvement, the required business practices and processes, and the intentional leadership commitment to propel the organization toward excellence.

What is E3OS?

400

Herc Rentals is a subsidiary of Herc Holdings Inc. and began trading on the New York Stock Exchange on July 1, 2016.

What is HRI?

400

All Herc Rentals team members, officers, directors, contractors, agents, and representatives are expected to conduct themselves in an honest and ethical manner reflecting the highest standards of integrity and consistent with all applicable laws, including those concerning public corruption, bribery, insider trading and antitrust laws.

What is Code of Ethics?

500

Every Classic rep that has local ProSolutions support can achieve up to 20% of their revenue from ProSolutions equipment. Focus on partnership with existing platform to uncover opportunities by selling higher and wider. Enhance your customer stickiness by designing solutions to solve their problems.

What is Sales Collaboration?

500

The Station should be stocked with a supply of consumable items readily available for team members to use. 

  • The Station should be in an area away from the showroom, so it is not mistaken for resale items.
  • The Station should not be locked up but be readily available to team members.

What is PPE Station?

500

A manager that focuses on increasing profit margin, improvements initiatives and ancillary revenue opportunities such as delivery revenue, RPP, Loss of Use & Bulk.

What is Profit Management?

500

Served as President of HERC from 1982 to 1997. During his tenure, he created the first national rental company, modernized HERC, and developed a blueprint for the company to function as a unit

Who is Dan Kaplan? 

500

To ensure that end users of our equipment and services achieve optimal performance safely, efficiently and effectively. 

Whats is HERC Mission?