Account
Claims
Ins. Follow-up
General
100

This prevents accounts from being billed.

What is a DNB check?

100

Issues, such as missing or incorrect information, that prevent us from sending a clean claim to an insurance company.

What is a Claim Edit?

100

Where you post a refund to an insurance bucket in the case of an overpayment.

What is Bucket Action button>Post Insurance Refund?

100

Place where I can customize my toolbar and Epic menu.

What is the wrench icon in the top-right of the screen?

200

If an error has been resolved, the system automatically does this overnight.

What is removes DNB check?

200

A pop up box that gives you step-by-step instructions on how to fix a claim edit.

What is the Claim Edit Workqueue Companion?

200

The difference between the allowed amount calculated by your contract and the allowed amount provided by the payer on the remittance advice.

What is an allowance discrepancy?

200

Place where I can change my Hyperspace theme.

What is Epic>Personalize>Themes?

300

Something that prevents initiating billing, sending claims to the insurance company, or sending statements to the guarantor.

What is a Stop Bill?

300
A type of claim edit error that occurs when users leave out information or enter incorrect information.

What are User Errors?

300

The Bucket Action button that skips any secondary payers when transferring the remaining balance.

What is Transfer to Self-Pay?

300

How I save activities as a favorite on the Epic button.

What is click the pin beside the recent activity?

400

Two encounters within a certain time must be billed together.

What is a reason to combine accounts?

400

The tool I use to check to see if I fixed the problem that caused a record to be in my Claim Edit Workqueue.

What is Refresh Claim?

400

The individual that is financially responsible for the self-pay portion of a patient's charges.

What is a guarantor?

400

How I see patient demographics from Account Maintenance.

What is Go To>Registration?

500

The Acct Action you should choose from the Liability Bucket when late charges significantly impact expected reimbursement.

What is Late Replacement Claim?

500

The error code that I am responsible for as a Biller.

What is 200?

500

The way Epic differentiates between remarks and denials.

What is remittance code received by a payer.

500

Click the star next to the workqueue name.

How can I favorite workqueues?