The central hub for documenting processes, systems, and how-to guides, and the first place you should look before asking for help.
What is Confluence?
The initiative formerly known as Wi-Fi Enablement that’s improving connectivity and network performance across facilities.
What is Network Modernization?
This is the role that builds and delivers new systems, integrations, and technical solutions once priorities are defined.
Who are the Software Engineers (SEs)?
This product allows for virtual ride-alongs with sales representatives, real-time training, and recording of sales meetings to improve performance and measure success.
What is Rilla?
These are the four regions CPG recently divided themselves into as part of their new organizational structure.
What are West, East, South, and Southeast?
The organized home for all project files and documents, because saving things to your desktop doesn’t count.
What is the SharePoint Repository?
This new project management tool, being rolled out by the PMO, will replace Smartsheet for project planning.
What is ServiceNow Strategic Portfolio Management (SPM)?
This is the role you go to when you want to make sure a system or process is working as expected before go-live.
Who is Quality Assurance (QA)?
This initiative is designed to enhance home quality by standardizing inspections, tracking defects, and empowering team members to fix issues before the home moves downstream.
What is QBuilt?
Developed in-house, this homegrown system powers QBuilt by tracking inspections, defects, and performance across facilities.
What is Clayton Quality Management System (CQMS)?
This type of scam uses fake emails or messages that pretend to be someone you trust to trick you into sharing passwords or clicking bad links.
What is phishing?
The ERP system used by Heibar facilities to track operations, materials, delivery, and payments, which is currently moving to a cloud-based tenant.
What is BisTrack?
This is the role you go to when you need help understanding a process, gathering requirements, or documenting how something works.
Who are the Analysts
(BA, SA, FA)?
It’s not a new team member, but it can write, predict, and even answer your questions - just don’t ask it to join a Zoom call.
What is Artificial Intelligence (AI)?
This new facility is shaking up production by keeping the line moving nonstop, boosting quality with real-time data, and giving team members the power to fix issues before they become rework.
What is Conway.
This platform lets users share and sync files directly from File Explorer, keeping local and cloud versions up to date.
What is OneDrive?
This new maintenance system replaces paper-based work orders with a digital platform that improves visibility, scheduling, and equipment uptime.
What is Fiix?
This is the role you go to when you need someone to help drive adoption, answer tool questions, or connect field teams with tech.
Who are the Tech Ambassadors (TAs)?
The blueprint that shows how information fits together, helping enterprise systems “talk” to each other.
This facility is pioneering a new cabinet build process focused on improving quality and consistency by organizing parts before assembly.
What is Duracraft Solutions?
A visual representation used by analysts to show how systems, people, and processes interact.
What is a C4 Model?
This platform supports cross-network file sharing across multiple domains, helping teams collaborate seamlessly and eliminating the need to re-draw house plans in different environments.
What is Egnyte?
This is the role you go to when something isn’t working right in an app or you need technical support to fix an issue.
Who are the Application Support Technicians (ASTs)?
This initiative goes beyond new colors and logos to position Clayton as a trusted, innovative national housing brand connected to our purpose.
What is the Brand Refresh?
These three letters represent the system that connects, monitors, and controls manufacturing operations on the production floor in real time.
What is Manufacturing Execution System (MES)?