Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
100

This term refers to a goal-directed, social entity designed as a deliberately structured and coordinated activity system with clearly defined membership.

What is an organization?

100

These are what you do and do not consider important.

What are Values?

100

This theory conceptualizes the social environment in terms of behavior, its preceding events, and its subsequent consequences.

What is Learning Theory?

100

Task groups are also referred to as this kind of group.

What are work groups?

100

This term refers, in the broadest sense, to the entire system of services, benefits, and programs designed to help people sustain themselves and their families.

What is social welfare?

200

This term is defined as a culturally expected behavior pattern for a person having a specified status or being involved in a designated social relationship.

What is a role?

200

This term concerns principles that specify what is good and what is bad.

What is/are Ethics?

200

This conceptual framework was initially developed by Kurt Lewin and focuses on the relationship between the group and its environment?

What is Field Theory?

200

Traditional work groups emphasize individual goals, while teams emphasize group goals.

What is how do teams differ from other types of work groups?

200

This type of social agency is run by some designated unit of government and is usually regulated by laws impacting policy.

What is a public agency?

300

The resources that are available, how they are distributed, and how they are spent are all these kind of forces.

What are economic forces?

300

These is when ethical standards conflict requiring generalist social workers to make difficult choices among several options.

What are ethical dilemmas?

300

An example of this theory would be a group member screaming, “FIRE!” followed by other members likely running out of the room.

What is respondent conditioning?

300

This term refers to a person with specialized skills and training who assists a professional in conducting his/her/their work.

What is a paraprofessional?

300

Organizational _______ is the study of human conduct in the workplace, the interaction between people and the organization, and the organization itself.

What is behavior?

400

According to systems theory, these are the borders or margins that separate one entity from another.

What are boundaries?

400

This term is defined as an individual’s right to make his/her/their own decisions.

What is self-determination?

400

An example of this would be the following: Whenever Benjamin arrives late to work, his coworker says, “Must be nice to sleep in!” in an annoying singsong voice. For a few days, Benjamin arrives to work on time and then the same coworker says nothing. Afterwards, Benjamin is punctual.

What is negative reinforcement?

400

This type of task group consists of a small group of people who conduct almost all of their collaborative work by electronic communication rather than in face-to-face meetings.

What is a virtual group?

400

This is true in organizations that apply classical organizational theories.

What is that minimal independent functioning on the part of employees is needed.

500

This is the tendency for a system to maintain a relatively stable, constant state of balance.

What is homeostasis?

500

Social Justice is one of the six of these of the National Association of Social Workers.

What are core values?

500

This theory emphasizes the impact of early life experiences on current feelings and behavior.

What is Psychoanalytic Theory?

500

Negative emotions are human, therefore acceptable, but social workers must use professional skill to create boundaries between their feelings and behaviors is a statement that accurately describes current research regarding the relationship between social workers’ feelings and their _____.

What are their behaviors?

500

One of these is NOT one of the four components that define (all) organizations:  

Political entities

Goal-directed

Linked to the external environment

Designed as deliberately structured and coordinated activity systems

What are political entities?