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Analytics
Property Performance Indicators
Let me explain
100

Why can a basic listing have both zero images and up to 5 images?

Elite/Tier 1 has zero images vs tier 2/3 gets 5 images

100
Which CED solutions can a hotel purchase on its own?

CED and IFP (they cannot purchase PR3D by itself)

100

Can you name 3 different analytical dashboards that we offer?

Comp Set Dash, Enterprise Dash, Hotel performance dash, BTBI dashboard

100

What response rate do we typically recommend from hotels?

100%

100

How can Smart Custom Proposals help increase conversion?

Multiple answers

200

Where can you find a Diamond Plus ad?

Between the 7th and 8th placement on every search results page

200
Name 3 benefits of Passkey for a hotel?
Increase RevPAR, increased efficiency by automating room lists, increased security of guest information, increased pickup from contracted room blocks, streamline collaboration
200

What is the difference between Hotel Performance Dashboard and Comp Set Dashboard?

Hotel performance dash allows a hotel to see ONLY their own performance vs comp set dash they can see their own performance AND their comp sets

200

What is the average response time that we recommend in hours?

less than 8 hours

200

Name at least two metrics that Response Automation can score an RFP on?

Meeting room availability, size, profitability, best fit, need dates etc

300

Where can you find a comp market ad?

At the bottom of the search results page in chosen markets

300

Can we sell Passkey to hotels with less than 100 bedrooms?

YES! We have hotels with less than 100 rooms using Passkey today and are achieving very strong ROI. 

300

Can you explain what RFP Showcase is?

RFP Showcase allows hotels and CVBs to find additional, qualified business opportunities that weren’t sourced directly and bid on them

300
On the executive summary report, what does the words "Ahead" and "Behind" mean?
Ahead: they are growing at a faster rate than their competitors vs Behind: their competitors growing faster than them 
300
How would purchasing Planner Navigator benefit my property?

Multiple answers

400
What 3 places can you find a suggested ad?

On a competitors profile, final stage of RFP process, in planner turned down emails

400

If a hotel uses the basic Transient access, what limitations do they have for incoming corporate RFPs?

Basic access only allows them to receive RFPs from corporations they are already in touch with. It does not give the visibility for NEW orgs sourcing to the area

400

Name 3 metrics a hotel can look at on the comp set dashboard?

RFPs, room nights, fair share, response metrics, pricing, lost business

400
What is the difference between unique planners vs unique orgs?

You can have 2 planners within the same org that send an RFP but that will still be 1 unique org

400

Where can video ads be placed?

On Metro Area search results page (next to comp market ads) or on their own microsite

500

Name 5 things what a planner can filter by on CSN?

Venue type, hotel chain, promotions, need dates, floorplans, meeting space, meeting rooms, passkey

500

What % of planners say floor plans and diagrams are among the three most influential features during sourcing? * you can be within 10% 

51%

500

Is Enterprise Dashboard for property level, above property level, or both?

Above property level

500

In which Sigma report can we as Cventers see what products a hotel's competitors have purchased

At the bottom of the executive summary report under "competitive set" tab

500

What is the name of Cvent most premium advertisement (Not Diamond Listing)

Search Screen Ad