Data
The percentage of people who were able to state their diagnosis
What is 41%
See age 246
If care staff and patients expect to be partners in care, it is crucial that patient understand ______ they are taking their medications
What is Why
page 245
What is DNS?
What is:
Describe what you are going to do before you do it
Narrate the care again while you are doing it
Summarize what you have just done
Page 249
This tool, commonly used when first meeting a patient and recently implemented by GRH, can also be used to facilitate conversation re: medications
What is AIDET?
page 253-254
Percentage of patients who knew the common side effects of all their medications.
What is 14%
See page 247
What will be better if patients understand their treatment plan and/or medications?
What is outcomes? (will also accept compliance)
page 246
A suggested tactic is to draw a box with an M inside it on the patient's whiteboard. What does this mean?
What is new medication?
Every time a nurse or caregiver enters the room, they ask the patient to articulate the purpose and potentitial side effects f the medication page
256
How can nurse leader rounding help with medication teaching?
What is reinforces staff behaviors. Giving positive feedback to staff can be powerful form of recognition and reward
page 257-258
According to a study completed by the Archives of Internal Medicine, what percentage of patients surveyed did not know the duration of treatment of their medications?
What is 66%
See page 246
True or False: Studies show that having too much information can cause the patient to not cooperate with treatment and medication regimens and can lead to poor clinical outcomes.
What is False
Patient's need to know the _____ and the _____ of what they are taking
What is What and Why
Page 249
Who should have a document that highlights the review of medications, purpose and side effects of medications?
Who is the staff and the patient?
page 255
Percentage of patients who were able to state the PURPOSE of their medications.
What is 37?
See page 247
What is the value of this HCAHPS's question:
Before giving you any new medications, how often did hospital staff tell you what the medicine was for?
What is the opportunity to gauge whether we are always letting patients and family know they are being given a new medication, what the med is for, what to expect from it
Page 246
Name 3 of the 6 critical components of explaining medications
What are: Name the medication, Why: Purpose of the medication, Duration of the medication: How long they will have to take it, When the medication will take effect, Dosage, Side effects, Ask for the patient's compliance
Page 250-251
What can be done after the patient discharges to make sure they have clear and accurate information about their medications?
What is post visit phone calls and include medication information
page 258
One study by the AHRQ showed that patients who had a clear understanding of their after-hospital medications, including taking their medications are _____% less likely to be readmitted or visit the ED than those who lack this information.
What is 30%
Page 250
When is it appropriate to go into a patient room hand them a pill and a little cup of water and ask them to swallow without any explanation?
What is Never
This communication should be documented and hardwired in the same way we hardwire asking the patient about their pain level
What is talking about/reviewing medications with the patient
page 250
Reinforcing medication education during the bedside shift report is a useful tool. Who did Studer suggest should be providing this information and to whom?
What is the patient should be letting the oncoming nurse know what medications she is on in front of the offgoing nurse during bedside shift report.
page 255