A great acronym to help ensure that every patient encounter includes the essentials.
What is A.I.D.E.T. Acknowledge, Introduce, Duration, Explain, Thank.
100
These tactics provide a high level of communication about medications to the patient and help improve clinical outcomes.
Making post-visit phone calls and including medication information, using key words to ensure two-way dialogue about medications, and reinforcing medication education in to the bedside shift report.
100
This begins at the time of the admission assessment when we ask the patient what excellent care and communication means to them.....
What is Individualized Patient Care (IPC)
200
This activity helps ensure patients are looked after and their needs are anticipated and met. It also gives them more chances to ask questions and stay involved in their care.
What is meaningful hourly rounding
200
Of the 1 in every 5 patients who experience an adverse reaction after hospital discharge, this percentage of these events are medication-related?
What is 66%
200
This essential activity allows staff to be proactive in caring for patients, anticipating their needs and keeping them safe...
What is Hourly Rounding?
300
Knocking on a patient's door before entering, asking patients what they like to be called (their preferred name), and including them in conversations.
What are the type of behaviors to engage in to help improve the performance measures around "Nurses treat with Courtesy and Respect."
300
This critical element of safe, patient-centered care will truly impact patient outcomes in a positive manner, including reducing readmission rates to the hospital?
What is key information about medications and their common side effects?
300
Pain Positioning (turning, other) P.O. (offer refreshment) Potty (offer toileting) Patient Safety (check the room for safety hazards)
What are the 5 P's that should be consistently addressed during hourly rounds?
400
making eye contact, sitting in the patients room, asking clarifying questions, giving your full attention to the patient when they are speaking.
What are the type of behaviors nurses can exhibit to signal the patient that they are listening carefully to them.
400
(1) Name of medication, (2) Purpose of medication, (3) Duration of the medication, (4) When the medication will take effect, (5) Dosage, and (6) side effects
What are the six critical components of teaching patients about medications?
400
This is the term used to describe when the process that creates the expectation that everyone responds to patient call lights, regardless of whether it is their patient or not........
What is the "NO PASS ZONE?"
500
An activity where nurses use their communication skills to ensure the patient, and the ongoing or offgoing nurse and the family are all in the loop on the patients care, needs and goals.
What is Bedshift Report?
500
This is an important tactic/activity for teaching patients and families about their medications during their hospital stay?
What is Bedside Shift Report?
500
These are the tools that reassure patients and their families, and provide evidence that we are following through on our promise to check on them hourly.....