State Prep
Appropriate minimum internal temperature for poultry
165 degrees
You should print 3 sets per day - 1 for each meal of the day
What is Tray Tickets?
How long do you have to obtain preferences?
72 hours
Per the Diet Guide, What size serving of Mandarin Oranges would you serve to your residents?
1/2 Cup
#8 Dark Grey Scoop
How many quarts of liquid eggs does it take to feed 100 residents per HCSG recipe found in MT library?
6 quarts
and please know the answer if you ever meet Chef Shawn McGregor!
Minimum Hot Holding Temperature
135 Degrees
per the Critical Element Pathway
You should print a minimum of 7 of these a week.
What is Production Sheets?
1 for each meal of each day for maximum utilization and efficiency.
On what date are all LearnUpon inservices and staff inservices due each month?
The 15th of each month
HCSG Leftover Policy is for how many days?
Seven
Your individual client group may require you to follow a 3 or 5 day policy, but HCSG policy is 7 days.
List the 5 components of our Values, also known as "Grit" as defined by HCSG.
Our Values are Integrity, Collaboration, Empowerment, Passion and Perservereance (aka Grit).
The foundation of everything we do lies in our commitment to an absolute adoption of our Values. Not some, but all. Not some of the time, but all of the time. Our Values influence the decisions we make and the actions that follow.
Name at least 2 items that State will ask Dietary for when entering the building.
Scheduled Meal Times
Location of Dining Rooms
Copies of all Current Menus (including therapeutic menu that will be served for the duration of the survey)
Policy for Food From Outside Sources (refer to your diet manual)
Source - according to the department of health and human services CMS worksheet.
True/False
You as the Account Manager, absolutely cannot make any changes to menus and how they print in Meal Tracker.
False
You absolutely can!
Utilize the Chef's Choice menu provides more freedom to make changes. These changes will print accurately on your tray tickets, diet guides, WAG's and production sheets. Always discuss changes with your RD and make sure the Substitution Log is signed off timely.
True or False
The Dining Services Assessment is not required, nor is it important to anyone at corporate.
False
The Dining Services Assessment is one of the best tools to allow the Administrator to voice concerns and provide praise. This tool is utilized as part of our customer satisfaction gauge.
This occurs when wet dishes (pots/pans/serving ware) are stacked, preventing them from drying and creating conditions that are ripe for microorganisms to grow.
What is Wet-nesting?
List the 6 People/Roles that are required to sign your Diet Manual annually.
Account Manager
Director of Nursing
Medical Director
Speech Pathologist
Administrator
Registered Dietitian
Name 1 tool that should be utilized first thing every day to assist the AM to prepare for a successful, deficiency free survey.
Morning Walk Through
Other tools - to name a few
Service Line Checklist
Equipment Logs
TourApps (Morning Meeting Recap, Resident Satisfaction Survey, Resident Tray Assessment, etc)
True or False
Dislikes and Portion Adjustments just need to be entered into the notepad.
False
Both entries have their own area. When utilized correctly, you will be able to accurately forecast your meal production with correct production sheets. Tray tickets will prompt you to serve a different item if the menu item is a dislike.
True or False
You can serve breakfast at 8 am, and supper at 5pm with no consequences.
False
This violates the 14 hour rule and is taggable under CMS guidance. "No more than 14 hours should pass between a substantial evening meal and breakfast the following day". This guidance helps prevent clinical issues (hypoglycemia), unintended weight loss and overall discomfort of residents.
POC
You have 5 days to complete the POC. Best Practice - do the walk through with your RD and correct issues as you go.
What needs to be entered into the HUB each day?
Your Daily Census
This needs to be entered 5 days a week. The average of those days is utilized to populate your budget in DSSI.
A resident has an order for an adaptive cup with beverages. Dietary provides it for all three meals. They do not have to ensure it is available for activities or hydration passes in the room.
False
We must provide adaptive equipment for all food activities, or hydration passes as indicated by therapy and physicians order.
For Compliance - you will need 21 minimum
We should print 21 minimum each week for compliance. However, with proper utilization, you will print significantly more.
On what date are all Tour Apps expected to be completed?
True or False
When completing onboarding with a new staff member, the I9 can be completed within one week of their hire date.
False
The I9 must be completed as part of their onboarding process and must be completed prior to allowing the staff member to work. Must be completed day of hire.
During your Annual State Survey, if surveyors request copies of something from you, what should you do?
Everything goes through the Administrator FIRST.
Make 2 copies of the requested item(s).
Give both copies to the administraor. He/She will provide the requested item(s) to surveyros, of give you the go ahead to provide it directly to the surveyor.