HCSG as We Know it
Housekeeping Systems
Laundry Systems
Floor Care & Dietary
Anything Goes
100
This was the year that HCSG was first founded
What is 1976
100
1. Empty Trash 2. Horizontal Dusting 3. Spot Clean 4. Dust Mop Floor 5. Damp Mop
What is the 5-Step Daily Resident Room Cleaning method
100
1. Pick up soiled linen 2. Sort soiled linen 3. Washing 4. Drying 5. Folding 6. Delivery
What are the steps in the laundry process
100
The color most often used with an auto scrubber for daily cleaning of the hallways and common areas
What is a Red Pad
100
The Milwaukee Brewers originally moved from this city in 1970
Seattle. The Seattle Pilots played one season the MLB in 1969 before going bankrupt. They moved to Milwaukee in 1970 and changed their name to the Brewers.
200
3220 Tillman Dr suite 300 Bensalem, PA 19020
What is the address of HCSG corporate headquarters
200
Germicidal, glass cleaner, deodorizer, rags, sponges, scraper, Johnny Mop, trash bags, toilet tissue, paper towel, clean bucket & wringer, wet floor sign, dust mop, damp mop, dust pan, broom, high duster
What are the materials needed for a properly stocked housekeeping cart?
200
This temperature produces the best wash results. Care should be taken with this temperature, since it can cause shrinkage of cottons and dark colors to "bleed"
What is high temperature - considered to be above 180 degrees
200
41 degrees - 135 degrees when cooking
What is the Temperature Danger Zone
200
The Lions and Packers have had a heated rivalry since 1930. The Packers lead the series 100-69-7. This is the team that holds the longest rivalry game winning streak
Who are the Lions! Between 1949-1954 the Lions won an incredible 11 straight rivalry games. The Packers have twice came close to tying this record. They have two, 10 game winning streaks: Once between 1940-1945 & most recently between 2005-2010. GB also holds the largest margin of victory 50-7 in 1940
300
This gentleman ran the first building for HCSG
Who is Jim Keeley
300
This method teaches housekeeping to dust mop the floor before wiping down the horizontal & vertical surfaces of the area so that your dust mop does not get wet & inefficient.
What is the 7-Step Method of Cleaning Bathrooms
300
You never wash or dry these on high heat. Allow to air dry or only on air fluff to dry with no heat Wash these on mild cycle with a short extract Hung damp will keep these wrinkle free from their own weight stretching them as they dry Need to be washed annually at minimum
What are Cubical Curtains / Privacy Curtains
300
This is the minimum temperature and time required to maintain that temperature when cooking poultry
What is 165 degrees for 15 seconds
300
DAILY DOUBLE!!!!
This is the number of countries AND states that HCSG operates within. One of these stats has changed so recently that the HCSG website is wrong.
400
This is the name of the internal magazine that HCSG used to publish
What is 'Clean Sweep'
400
You list comments and your findings on these There are 25 different points of observation These are done daily with staff present The backbone to accountability of front line housekeepers
What are Housekeeping QCIs
400
DAILY DOUBLE!!!!
This was the year that HCSG started Dining & Nutrition Services, 23 years after starting housekeeping
400
1. Use Wet Floor Signs to mark the wet side of the floor 2. Run mop along baseboard, do not slap into corners - drop and pull away from corners 3. Using a 'figure 8' pattern, mop back to your bucket and/or sign -Always leave a dry path, usually 1/2 a side at a time
What are the steps to properly damp mop a hallway or common area
400
HCSG is publicly traded within this Stock Exchange
What is the NASDAQ
500
This was the year that HCSG went public & common stock was now purchasable
What is 1983
500
Modern Healthcare Magazine ranks HCSG at this spot for the category of 'Top Housekeeping Contractors'
What is #1
500
Personal Clothing can be divided into these two categories as it relates to processing.
What are Clothing to be Hung & Clothing to be Folded
500
This is the biggest difference between Buffers & Burnishers
What are the RPM of the machines Buffers: slow speed generally between 150-350 RPMs Burnishers: high speed generally between 1400-2000 RPMs
500
This person's title was Divisional Secretary prior to Patti Cwik taking over the position
Who was Audrey Zettick