HDC

Ask Hagerty

100

What are some questions to ask a member to identify if ask hagerty is the right fit for the member?

Ask about the restoration. 

Any question surrounding hard to find parts/resto. 

200

Can ask Hagerty help with seasonal storage options for member. 

yes

300

What are some things to listen for from our members to identify if ask Hagerty is the right fit?

• Struggles with finding unique parts (rare tire sizes, custom/rare glass)
• Hard time with trusting a shop with their vehicle
• Looking for better understanding what their vehicle is worth (whether for sale, in the market or advice on correctly insuring their vehicle)
• Doesn't know where/how to sell vehicle
• Looking to buy specific vehicle
• Had a total loss or looking for the one that got away
• Looking for transport company
• Looking for a consignment dealer to buy/sell through

400

What is the turn around time for Ask Hagerty?

The usual turnaround time for these requests is 3-5 business days

500

Will the Ask Hagerty team reach out to members directly?

All responses will be done via email, if a call back is requested the case transfer will be reassigned back to you so you may follow-up with the member.

Emergency Roadside

100

How far will HDC roadside tow a member?

100 miles, unlimited occurrences. 

200

What is the towing reimbursement if needed, turn around time?

2 weeks. 

300

The member is doing a restoration to a vehicle at their home. They take the engine out to do some work and then find it to be overwhelming. The member decides to take it to a shop instead but needs it towed to the shop. Will HDC cover this?

no because it is not an emergency. The vehicle is inoperable due to the members own actions. 

400

HDC covers vehicle in Canada as well. True or false?

True

500

Winching covers 80 ft off a public road. True or False?

Winching is included up to 100 feet off a maintained public road and winching services are limited t one light duty tow truck (vehicle recoveries are not covered.)"

Automotive Offers

100

• Members will receive an email about the offer to obtain a 1970 Porsche 917K in what video game?

• Members will receive an email about the offer to obtain a 1970 Porsche 917K in the Gran Turismo 7 game

200

• 10% off scheduled moves in the continental U.S. when booking online.
• 5% off for transports to/from auctions when booking online. Auctions already get a 5% discount automatically, the additional 5% added by being an HDC member totals a 10% discount.

This is reliable carriers

300

• HDC members will receive 15% off battery chargers

Ctek Batteries

400

15% off liquid car care products

Griots Garage

500

• HDC members save 10% on coaching services. Unlock your driving potential with tailored driver coaching

Track Rekord

Magazine

100

Standalone magazine subscriptions are NOT an option. True or False

True

200

If a member would like to share constructive feedback on the magazine or specific articles, they can email..

they can email [e-mail] and our VP of Content, Larry Webster at [e-mail].

300

5 issues of HDC magazine are published each year. True or False?

False. 6

400

Hagerty members can opt out of the magazine. True or False

True. 

500

This Famous car collector writes a column in each of our Magazines. 

Jay Leno

Member Only Experiences

100

• What kind of events do you attend? This can be asked to tailor what benefit of HDC to a member?

Member only experiences. 

200

• Discounted ticket prices at Hagerty owned events. This applies to what HDC benefit

Member only Experiences

300

The Detroit Concourse 2023 is held during what dates?

September 22-23

400

The Amelia Councourse 2024 is held during what dates?

Feb 29-March 3rd

500

Children can get involved with the car hobby through which of our programs?

Youth programs