The most important people at The Home Depot and the top of the inverted triangle.
Who are "Customers"?
This is the "E" in HDE
What is Exterior
These events help spread knowledge of our products and process.
What are PKs
Known as "Selling Orange", and recently "Selling Depot", the diamond is divided into these 4 sections.
What are Assess, Educate, Differentiate, and Ask
Also: Discover, Educate, Position Orange, Take Action
This is the largest slab size for Cambria.
What is 131” x 64”
This symbol en-circle-s the characteristics of all Home Depot associates.
What is the Value Wheel?
While not available as a stand alone appointment, this product provides an opening to HDE DCs to add-on to the window sale.
What are entry doors.
With a close rate over 40%, these can be found by interacting with customers, referrals, canvasing, and revisiting appointments after 60 days.
What are Self-Gens!
When it's time to collect, these 4 payment options help seal the deal.
What are HDcc (credit card), Project Loan, FCC, and Personal Check.
Available in Standard wood, this door comes in arch, cathedral, and square.
What is Decatur
This state, with the highest number of Home Depot stores, has an orange glow when viewed from space.
What is California (246)?
2. Texas 183
3. Florida 156
These three brands of windows make up the HDE catalogue.
What are Simonton, Andersen, and Plygem
at 30, 60, and 90 days, these should be made to remind customers that NOW IS THE TIME!
What are follow up calls.
The vendor number used when selling Home Organization.
What is 50080110
The number of modifications on the "Modification" screen.
What is 24
The year The Home Depot first opened it's doors.
what is 1979? (June 22)
This added safety feature causes glass to break into tiny pieces instead of dangerous shards.
What is Tempering
Unlike their name, these should remain stationary. They represent you when you're not there.
What are store "Flyers"
Known as the 5 C's, these help you overcome objections and close the deal.
What are Concede, Commit, Convince, Change, and Close.
The founders of The Home Depot
Who are Bernie Marcus and Arthur Blank