Who has sole control of the vault?
head teller
What is the max top drawer limit?
$3,000.00
Where do you place currency orders online?
FEDLine
When should a trial balance be done?
11 and 3
Shipment arrives and teller notices torn bag but accepts it anyway. What should the teller have done?
Should have refused shipment
What type of control is required when opening the night drop?
Dual Control
What is the overall drawer limit for a Head Teller?
$20,000.00
What time must orders be entered by?
11am
What time of the day should a Spot Check be completed?
First thing in the morning before any transactions
A teller is out $150 but balances drawer out for the day to rush home. What should have been done?
A Supervisor Audit
How much bait money does the vault have?
$200
Where must all buy/sell transactions go through?
The vault
Which carrier delivers currency shipments?
Brinks
How often are spot checks required?
quarterly
Two tellers exchange cash between drawers while the Head teller helps another customer. What should have been done?
Waited. All Buy/Sell must go through vault
What must happen if the vault is out of balance?
Piece count the vault and head teller
What happens to the bait money monthly?
Put a new strap on and teller stamp the strap
What should you do if a shipment bag is torn?
Refuse it and notify accounting
When do you put your outage on BNControl?
The day of the outage
A teller trust their coworkers and left their drawer unlocked while they went to lunch. What should the teller have done?
All currency, coin, teller stamp, cash-ins, cash-outs, and any negotiable items are to be locked in the teller drawer
How often do you balance the vault?
Daily
What must be done immediately after receiving cash from the vault?
Piece Count and Verify
What do you do if you are over your branch limit?
Ship excess money to FED
Who can perform a Spot Check?
Head Teller or Bank Officer
A teller didn't look at the time and sent in a misc. ticket to be approved by Retail Operations at 3:30pm. What time should the ticket have been submitted by?
1pm