Medical
Dental/Vison
EAP
FSA
100
The BHSF medical carriers are 

Aetna and UHC

100

Who is the dental insurance through?

Metlife 

100

What does EAP stand for?

Employee Assistance Program 

100

What does FSA stand for?

Flexible Spending Account 

200

What is the difference between UHC and Aetna plans? 

Deductibles and premiums(cost per paycheck)

200

How many dental plans are available? 

4

Safeguard Basic(DHMO)

Safeguard Basic Plus(DHMO)

PPO Basic 

PPO

200

Is the EAP confidential? 

HealthAdvocate is completely confidential and available to employees, spouses, dependents, parents and parents-in-law at no cost. In a crisis, help is available 24/7.

200

What are the 2 flexible spending accounts available? 

Healthcare FSA

Dependent Daycare FSA

300

Can I fill prescriptions at any pharmacy? 

For 30 day or less-YES. 

For 90 day must be filled at either BHSF pharmacy, CVS retail pharmacy or mail order

300

Who is the carrier of the vision insurance? 

EyeMed

300

Can anyone in my family use the EAP? 

Eligibility includes spouse, children (up to age 26), parents and parents-in-law

300
What is the amount an employee can set aside for the Healthcare FSA?

$130 to $2,750 per calendar year.

400

What is the medical plan credit?

If you are not covered under a Baptist Health medical plan and elect to waive Baptist Health sponsored medical coverage, you may qualify for a medical plan credit of $38.46 per pay period. You must provide proof of other coverage every year.

400

What is Eye360?

It is a benefit of visiting a PLUS provider

You ay $0 for eye exam and receive $50 additional allowance toward your frames

400

How many times can I receive counseling through the EAP? 

Includes three in person or virtual counseling sessions (per situation, per year) at no cost

400

What is the amount an employee can set aside for the dependent daycare FSA?

$130 to $5,000 per calendar year.

500

Who are the dedicated account representatives for Aetna and UHC?

Dedicated Account Representatives

Aetna

Odalys Hechavarria, Account Manager

Phone:  786-599-1113

HechavarriaO1@aetna.com

UnitedHealthcare (Medical, FSA, HIA)

Rey Pascasio, Onsite Service Manager

Phone:  954-364-0694

Rey_Pascasio@uhc.com

500

Does an employee need to elect a primary dentist upon enrollment? 

Yes, if no dentist is selected then one will be chosen for employee. Employee may go in and change dentist if they need to. 

500

How can I get support with the EAP? 

Phone: 877-240-6863
Email: answers@HealthAdvocate.com
Web: HealthAdvocate.com/bhsf

Online counselor available online through MyHelp

Webinars and online programs

Support also available via phone, text or chat

500

What happened to any funds I don't use in my FSA?

the IRS has a “use it or lose it” rule: You must forfeit any account balances not used by the end of the calendar year.