Communication
What is assertive communication?
It is a positive communication technique where you are in control of your feelings and emotions and you understands that everyone has a right to their own opinion
What does it mean to culturally competent?
It means you accept the client's cultural practices
When a person is open and very honest and trust worthy they are being?
genuine
As a nurse, we provide the client with information so that they can make an informed decision. What type of communication technique is being used
Relevant information
What does qid mean?
4 times a day
Communication is reciprocal. What does that mean?
There is a sender and a receiver
Culturally specific practices
These are shared behavior for this ethnic group
The word genuine is synonymous with what profession?
A Nurse
If the nurse makes a comment regarding the way a client looks what type of therapeutic techniques are they using
sharing observation
What does ac mean?
before meals
Communication is interpersonal name the two things that are expressed when communicating?
Thoughts and feeling
What does it mean to ethnocentric?
Self recognition
This is when there are missed emotions thoughts. You have not made a concrete discussion.
Incongruent
If the nurse is sitting next to the patient what tpe of therapeutic technique is being used?
Actively listening
What does the ABC mean?
Arway, Breathing, Circulation
When a person is communicating by phone or text what interpersonal technique is being excluded from the conversation?
Feeling
What is one of the barriers to competent/ cultural care?
Not acknowledging your own concerns with cultural competent care
What type of behavior is displayed when there is a mismatch of emotions and feeling?
Defensive
The ability to share feels and the understanding of a client is using what type of therapeutic communication
Sharing empathy
What does HS mean?
hour ofsleep bedtime
What are the three characters of assertive communication?
Timing, Content, Reciprocal
What practices have been put in place some the I can understand my client language
Language line phones and employee who has passed the language proficiency exam
What does it mean to be specific?
Giving the information related to the problem with clarity
The nurse allows the client to express themselves freely. What type of therapeutic communication technique is being used
Sharing feeling
What does BID mean?
Twice a day
When you don't stand p for yourself what type of communication technique is being used?
Nonasserative communication
What are the two client identifier?
Name and DOB
When giving specific communication you are giving?
Reflecting other thought and feeling
Asking question
Giving feedback
Evaluating
The client is quite what type of communication techniques is this
This is the use of silence
What does AMA mean?
Leaving against medical advice
What makes the nurse-client relationship meaningful?
It is when both parties can accept each one's levels without judgement
Why is it important to know the age of the client?
Age appropaite comptent care
What are the three concrete benefit of communication?
You are on the same wavelength
information is clear
information is accurate
When the nurse is providing education to the client. What type of therapeutic communication is being used?
Sharing information
What does AAX3 mean?
Alert and oriented to person place and time
What is the goal of a nurse-client relationship?
Is to be able to identify the client needs and assist them to their acceptable level learning and understanding
what type of care is being done when the nurse does not agree with the client
Competent client care
The nurse is setting aside their own biases
What does high anxiety test produce?
intrusion of reverent thoughts and ideas
The nurse asks the client their level of pain. What type of therapeutic communication technique is being used?
Focused
What does AMS mean?
altered mental status
What does responsible communication mean?
That means you say what you are going to do and you do just that
What does respect mean?
mutual respect for one another
Concern for your own safety mean?
To be confident and knowledgeable
The nurse restates what the client has said to them. What type of communication technology is being used?
Paraphrasing
What does Ca mean?
Cancer big C