Resources
Where can you find your paperless enrollment?
Salesforce
With what plan will you have $0 copay and a maximum out of pocket of $8300?
LIP
Life Improvement plan
What is the election period when you are aging into Medicare?
IEP
Initial Enrollment Period
What is the eligible age to enroll in Medicare?
65
What plan do you have to be enrolled in to get the OTC card?
HealthFirst Medicare Advantage Plan
True or False is Marxs used for locating Medicare information.
True
What plan allows you to see doctors out of your Network?
Signature PPO
What enrollment period runs from October 15th to December 7th?
AEP
Annual enrollment Period
What plans are you automatically enrolled in when you first get Medicare?
Medicare Part A
What 3 pieces of information do you have to verify (HIPPA) in order to give information on someone's account?
Full name, complete address, Date of Birth, Phone number and Last 4 of SSN
What system can you use to find out if the customer has a Medicare savings program (QMB)?
Epaces
What enrollment period runs from January 1 to March 31
OEP
Open Enrollment period
What does Medicare Part A covers?
Hospital Inpatient care, Skilled Nursing facility, Hospice care, Home Health, Blood
Where can you find if drugs are covered and what Tier are they covered under?
Formulatory
If a customer is requesting a kit what system would you use?
Macess
What plan used in network doctors?
Signature HMO
What enrollment period allows you to make quarterly changes excluding AEP periods?
SEP
Special enrollment Period
What does Medicare Part B cover?
Doctor's Services, outpatient, clinical lab test, durable medical equipment, preventative services.
What can your OTC Plus card use to pay?
Non-prescription drugs, health-related items, healthy foods, and home utilities such as gas, electric, water, and internet service.
Where can you find all of your sytems?
Citrix
If you qualify for full Extra Help, your monthly premium will be $0. If you lose full Extra Help, your monthly premium may be $29.60.
Increased Benefit Plan HMO
If a customer moves out of state and needs to make a change what enrollment period will be used?
SEP
Special enrollment Period
Which Medicare plan cover Prescription drugs and is also optional?
Medicare Part D (Prescription Drug Coverage)
What is Healtfirst Contract Code?
H3359