Home Health
Hospice Highlights
Rapid Response
Health Link History
Continuity of Care
100

What is the time frame for Home Health to starts care after receiving a referral?

What is 24 to 48 hours?


100

What is the emergency DME "trio" that Health Link delivers on hospice admissions?

What are suction machine, nebulizer, and oxygen?

100

What does Health Link pride itself on regarding referrals?

What is strong communication and quick response times?

100

How many years has Health Link been serving the community?

What is 20 years?

100

What is the difference between Hospice and Palliative care?

What is receiving curative treatment?

200

What does “frontloading visits” mean in home health?

What is sending two clinicians in one day for complex patients?

200

What are the three end-of-life comfort medications used?

What are Ativan, Morphine, and Albuterol?

200

What does the 24/7 triage line help patients and families with?

What is urgent questions or symptom management?


200

What is Health Link’s mission in one word?

What is patient care is our upmost priority?

200

True or False: Patients must change agencies when transitioning from home health to hospice.

What is False? (Health Link can provide both, ensuring seamless care.)

300

Name the essential components of a Home Health Referral

What is face sheet, SIGNED and DATED order, H&P, PCP information, med list, SIGNED and DATED F2F notes?

300

What is the standard admission timeframe for hospice at Health Link?

What is same day?


300

Who can call the triage line?

What are patients, caregivers, or healthcare partners?

300

Where did Health Link start?

What is San Francisco?

300

When transitioning a patient to hospice, what makes Health Link’s process faster and more efficient?

What is in-house coordination between home health and hospice teams?

400

Name ALL Health Link therapies offered to patients. 

What is RN, PT, OT, ST, MSW, HHA?

400

What type of support does Health Link hospice offer to community partners?

What is help with DME, Transportation, EOL comfort meds, same day admission, and F2F consults?

400

Name one reason a referring partner might like the 24/7 triage line?

What is reduces phone calls to PCP, hospital stays, preventative measures?

400
What counties does Health Link serve?

What is San Francisco, the Peninsula (San Mateo County), Alameda County, Contra Costa County, and Santa Clara County?

400

If a patient goes to the hospital while on hospice services, what happens next?

What is hospice is revoked?

500

What’s one major benefit of frontloading visits?

What is reducing hospital readmissions?

500

What is one common misconception about hospice care?

What is hospice hastens death, hospice is only for the patient, hospice is giving up, hospice is expensive, hospice is a place, hospice is only used for the last few weeks of life?

500

Who is the main point of contact for community partners?

Who are liaisons?

500

Who founded Health Link in 2005?

Who is Alla Reykhel?

500

Which clinician is often the first to recognize when a home health patient may benefit from hospice?

What is the home health nurse?