Using "I" statements
What is a way to express my feelings so it's not confrontational?
What is Communication Skills?
You consider these when making our goals. They are your ideas, beliefs, and attitudes about what is important that help guide the way you live.
What are values? (p. 35)
A person who purchases or uses health products or services.
What is a health consumer? (p.40)
Your new bike pump doesn't work, so you check what before calling the store?
What is check the store's return policy? OR What is check the warranty? (p. 44)
Working to improve your own health and the health of your family and community.
What is advocacy? (p. 29)
Specific tools and strategies to maintain, protect, and improve all aspects of your health.
What are Health Skills? (p. 28)
A goal you can achieve in a short period of time?
What is short-term goal? (p. 37)
Bandwagon is a type of what that advertisers use to get consumers to buy a product by saying "everyone is using it."
What is Advertising Technique? (p. 41)
When the store won't honor their product or return policy, you can report them to this agency.
What is Better Business Bureau? (p. 45)
Use a step-by-step process to evaluate your options and make healthy choices.
What is decision-making? (p. 29)
The process of ending a conflict through cooperation and problem-solving.
What is conflict resolution? (p. 30)
A goal that you plan to reach over an extended period of time--sometimes short-term goals are part of it.
What long-term goal? (p. 37)
What is a warranty? (p. 42)
When there is contaminated food at a grocery store chain, this agency might be called in to deal with it.
What is FDA (Food and Drug Administration)? (p. 45)
Use healthy strategies to reduce and manage stress in your life.
What is stress management?
Taking charge of your own health by practicing healthful behaviors and managing stress.
What are Self-Management Skills? (p. 31)
The action-plan steps that will help you to identify your goal and achieve it. It will make you smarter.
What is a SMART Goal? (p.38)
When a consumer is evaluating sources of information, that are well-grounded and justifiable, they are looking for this type of source.
What is valid? (p. 42)
The health care provider will not give the care you want or need. One option is
What is change health care providers (doctors)?
You resolve problems with others in healthy ways.
What is conflict resolution?
Communication strategies that can help you say no when you are urged to take part in behaviors that are unsafe or unhealthful.
What are Refusal Skills? (p. 29)
What is an Action Plan? (p. 39)
An advertiser that shows a beautiful couple hiking in the mountains while trying to get you to buy a certain deodorant is using this technique.
What is Great Outdoors? (p. 41)
The phrases "Secret formula" or "Miracle cure" on a health product are what to a consumer.
What is red flag (or warning signs of possible health fraud)? (p. 46)