Types of questions
This question can be answered with a 'yes' or 'no.' Used to gather factual information.
Closed-ended question
This technique can help to more clearly explain and fill in the meaning. Ex: "Tell me about the kind of situations in which you feel lightheaded."
Requesting examples
A wide range of factors that include values, shared beliefs and attitudes, social organization, family and personal relationships, language, religious practices, and concepts of time and space.
Culture
This question is used to learn more about patient's symptoms, or encourage them to share feelings or opinions. Cannot be answered with a 'yes' or 'no.'
Open-ended question
Similar to paraphrasing, this technique involves the receiver prompting the sender to complete or add more detail to the original message
Reflecting
Government law mandating significant changes in the legal and regulatory environment governing the provision of health benefits, the delivery and payment of health care services, etc.
HIPPA(Health Insurance Portability and Accountability Act of 1996)
This question is a request for additional information or clarification.
Probing questions
The receiver rewords the sender's message in their own words and then asks the sender for confirmation.
Paraphrasing
A healthy balance in the health professional-patient relationships that involves demonstrating a caring attitude towards patients without the goal of becoming friends
Professional distancing
Questions where some or all of the answer is included in the wording of the question.
Leading question
This technique involves requesting clarification and additional information. Can help patients describe their conditions more clearly.
Asking questions
The sincere concern for others, especially those who are anxious, fearful, and in pain.
Compassion