Words
Common Phones Calls
Medical Terminology
Preparing Written Communication
Mail Classifacations
100
What is confirmed
What is verified or ratified?
100
What is Two
Patients who phone for appointments should be given a choice of "______" appointment times.
100
What is Against
What does the prefix 'Anti" mean?
100
What is Spell
In Microsoft Word, there is "_______" check
100
What is Express Mail
What is the fastest mail service?
200
What is said in words or by action
What is expressed
200
What is a Medical Assistant
"_______" does not give out information or call in a prescription without the expessed direction of the physician.
200
What is to eat or swallow
What does "Phag" mean?
200
Eight
To compose effective, well-written communications, you need to be aware of "_______" parts of speech and how they are used.
200
What is Priority Mail
"______" provides preferential handling
300
What is sympathetically trying to identify one's feelings with those of another
What is empathy
300
What is a Physician
"______" will want to speak with the patient themselves if the test results are abnormal.
300
What is Lymp gland
What does "Lymphaden" mean?
300
Thought
When writing letters, write in complete "______"
300
a classifacation that applies only to printed materials from publishers and registered news agents.
What are Periodicals
400
What is modifies
What is changes the form or quality of
400
1. Angry patients 2. Prank calls 3.Obscene calls 4. Bogus business calls
What are 4 different types of difficult calls?
400
What is Protected or safe
What does Immun/o mean?
400
What are Punctuation marks
What is used when you come to the end of a thought?
400
For sending letters, postcards, stamped cards, greeting cards, checks and money orders.
What is First-Class mail?
500
What is ramification
What is a subdivision or consequense
500
1. Referrals 2. Appointments, prescriptions and test results 3. Emergency Calls 4. Other physicians or laboratories 5. Personal and business calls
What are the 5 different types of frequent phone calls?
500
What is flesh, connective tissue
What does "Sarc" mean?
500
Names, places, holidays, and the first letter of a sentence.
What do you always capitalize?
500
Standard Mail (A)
What is a classifacation used by retailers, catalogers, and other advertisers to promote products and services.