HIPPA
What does PHI stand for?
Protected Health Information
Working as a team allows team members to take more _____________as they have the support of the entire group to fall back on in case of failure.
Risks
What does SOAP stand for?
Subjective, objective, assessment, and plan.
What is the major difference between fraud and abuse?
The major difference is that fraud is an intentional act while abuse is reckless conduct.
What is a resume'?
A document stating your professional credentials.
What does HIPPA stand for?
Health Insurance Portability and Accountability Act
Team projects encourage employees to feel proud of their ______________.
contributions.
What is SOAP used for?
It is the basic note-taking method used by health care providers.
Health care fraud can be committed by only an insured individual. True or False?
Adults spend an average of ________ percent of their time communicating in some way.
70
Why did they implement HIPPA?
To provide greater access to health insurance and to improve the efficiency of health care administration.
Teamwork is not just helpful for employees. It benefits the employer in the long run as well. True or False?
True
What is another work for Objective?
Observations
How does health care fraud happen?
Allowing someone else to use his or her identity and insurance info, using benefits to pay for prescriptions that were not prescribed by his or her doctor.
Listening is not a way to build trust with someone. True or False?
False.
An authorization is not required for research using only "de-identified" data. True or False?
True
Relying on other people builds ________.
Trust
What is a chief complaint or CC?
A one sentence or less description, preferably in the patient's own words, that states the reason for this patient encounter.
What is identity theft?
A criminal offense that occurs when a person knowingly transfers or uses, without lawful authority, a means of identification of another person with the intent to commit or to aid or abet any unlawful activity.
_______ ________ skills lead to better customer satisfaction.
Good listening
What office is responsible for enforcing HIPPA's Privacy and Security Rules?
The HHS Office of Civil Rights
There are six ways that teamwork benefits you in the workplace. Name 3.
Fosters Creativity and learning, Blends complementary strengths, Builds Trust, Teaches Conflict Resolution Skills, Promotes a wider sense of ownership, Encourages Healthy Risk-taking
_____________ is the diagnosis and should be as complete as possible given the current data.
Assessment
Chris was the one person in his family with health insurance, but he let his brothers and cousins use his care to receive benefits. Is this health care fraud?
Yes.
Listening requires ________. You must choose to __________ in the process of listening.
Focus, participate