A mathematical modeling technique based on inputs of probability distributions to create predicted outcomes
What is Monte Carlo Simulation?
100
According to Six Sigma, this represents an acceptable number of defects per 1,000,000 opportunities
What is 3.4?
100
Lean originated from this inventory technique, also known as JIT.
What is Just-in-Time?
100
The insurance company supplies woodchucks with wood.
What is Geico?
100
The greatest opportunity on the planet as evidenced by 199% job growth since 2008.
What is Healthcare IT?
200
A full sized doll used to teach Cardiopulmonary Resuscitation or CPR techniques
What is Resusi-Annie?
200
These five initials are short hand for the five steps of the Six Sigma process.
What is DMAIC?
200
From the Japanese term for "change for the better," or continuous improvement, this has become the vehicle of Lean systems
What is Kaizen?
200
A Supply Change Management technique developed in 1915 by F. W. Harris.
What is Economic Order Quantity (or EOQ)?
200
This is a phrase that an appreciative network engineer might say jokingly to a lady.
What is "WAN, LAN, thank you ma'am"?
300
The mathematical study of wait lines
What is Queuing theory?
300
These individuals are qualified to train and mentor Six Sigma experts and are seen as the oracles of the program
What are Master Black Belts?
300
From the German word for "rhythm or beat", this time determines the speed with which customers must be served to satisfy demand for service.
What is Takt time?
300
In Supply Change Management, this represents an intentional excess inventory carried over and above expected demand.
What is "safety stock"?
300
This college dropout is known for bad haircuts and as the founder of Microsoft.
Who is Bill Gates?
400
The relationship between arrival rate to a system, the time a person spends in the system, and the number of lines in a system
What is Little's Law?
400
One of the seven basic quality tools, this tool is also known as a Ishikawa diagram.
What is a fishbone diagram (or chart)?
400
This Lean diagram might be used to improve inefficient workflow in an Italian restaurant.
What is a "spaghetti diagram"?
400
This is the interval between placing an order and receiving it.
What is "Lead Time"?
400
This is the highest level of EMR adoption recognized by the Health Information Management Systems Society or HIMSS Analytics?
What is Level 7 (or HIMSS Analytics Level 7)?
500
An early pioneer of game theory, his biography was told of his "Beautiful Mind"
Who is John Nash?
500
From the Japenese phrase to "avoid inadvertent errors", this represents a mechanism that prevents mistakes or makes them immediately obvious to prevent adverse outcomes.
What is Poka-yoke?
500
In Lean systems, this is the ability to prevent defects by stopping a process when an error occurs.
What is "Jidoka"?
500
This type of software includes global information systems that help manage an entire organization, including accounting, operations, and human resources.
What is Enterprise Resources Planning (or ERP) software (or systems)?
500
In addition to Patient-Centered, Timely and Equitable, these are the other three aims of the new health system envisioned by the Institute of Medicine in 2001.