Cool Down
What’s one simple thing you can do before addressing a conflict?
Wait until you are calm and take a few breaths.
What type of statement starts with “I feel…”?
An “I feel” statement (expressing emotions respectfully).
What’s a simple way to make amends after a mistake?
Apologise
What does it mean to actively listen?
Pay attention without interrupting or judging.
Walking away is always avoiding conflict.
False. Walking away can help you calm down, but you should explain your feelings later.
Finish this sentence: “I feel ____ when ____ because ____.” with an appropriate example
Any correct example, e.g., “I feel upset when I’m interrupted because I want to share my ideas.”
True or False: Good friends never fight.
False. Conflict is normal, but good friends work it out.
Why is listening important in conflict resolution?
It helps you understand the other person’s perspective.
What might you do instead of arguing to diffuse conflict temporarily?
Do something else or find a distraction until you can discuss it calmly.
Give an example of a clear message you could send in a conflict.
I felt hurt when you left me out. I’d like to be included next time.
What does a compromise mean in conflict resolution?
Both people give a little to find a fair solution.
Who could you ask for help if conflict feels unsafe or stuck?
A trusted friend, teacher, or adult.
Why is it important to return to the conflict after calming down?
So everyone understands each other’s feelings and the conflict is resolved.
Why are “I feel” statements more effective than blaming?
They express emotions without attacking the other person.
Why is forgiveness important after conflict?
It allows both people to move on and rebuild trust
What does it mean to “put yourself in someone else’s shoes”?
Empathy – trying to understand how they feel.
What can happen if you ignore conflict completely?
It can build resentment and make things worse later.
Which two strategies focus on expressing feelings directly?
Share How You Feel & Send a Clear Message.
When finding a solution, what should both sides feel?
That they are heard and their needs matter.
When should you ask for help instead of trying more strategies?
If you feel unsafe or after trying 2–3 strategies and still feeling stuck.