From > To
Challenger
Sense Making
What is the name of the slide deck we have been working on this month
Our Story/ Intro to Future Focus
The key to a successful Healthy Conversation is including the correct......
Stakeholders
Looking for Yes you're right
Mastering No, thats right
Transactional Relationships
Rapport and Empath = Trust
What is the name of the Conversation AI tool we will be implementing to support Healthy Conversations
Jiminiy
Healthy Conversations is designed around the what Chris Voss Book
Never Split The Difference
Complex
Simple
Talking
Listening
How many World Class Communicaters do we hope to have at Les Mills by the end of FY 24
600
_ and _ Build Trust
Rapport & Empathy
Product lead
Service & Support Lead
Solution Giver to _____
Problem Finder
What is the name of the leadership development program that is guiding our coaching pods
Coaching Academy
True or false, the purpose of Healthy Conversations is to improve Customer Service?
False, Customer Improvement
Thought Leadership
Commercial Insights
Robotic Conversations
Human Authentic Be Thyself
Finish this sentence: Don't be sad because.....
2/3 aint bad
Fill in the blanks on the belief cycle
Show Slide
Sell or Tell
Guiding