Healthy Environment and Coach Review

Definitions

100

What are the four components of "MOVE"

M-Motivators

O-Organziation's Needs

V-View of Self

E-External Perspective

200

What are the four components of a GROW conversation?  What does each Letter stand for?

G- Goal

R-Roadblocks

O-Options

W- Will 

300

What are the 3P's specific to developing a collaborative relationship?

Power- Are you safe?

Person- Are you Real?

Presence- Do you care?

400

Complete this sentence...

The Final Act of Leading is:____________

Leaving

500

What do the letters of COACH stand for

C- Collaborative Relationship

O-On Target

A-Ask, Don't answer

C-Coachable Moment

H- Healthy Environment

What are they/what does it mean

100

What does it mean to walk the walk

Lead by example

If you say you are going to do something, do it

200

What are things you can do to build collaborative relationships with your associates (creating that safe environment)?

Ask for feedback, receive it, act on it

Admit mistakes

Allow others leadership roles in a meeting

Credit the team/indiv (rather than stealing the glory)

300

What is a coachable moment?

A chance for you to provide feedback 

400

DOUBLE JEOPARDY----In the last chapter of Water in the Playing field it is important that your culture fosters 5 key things specific to a healthy environment.. what are they?

Understanding

Desire

Learning

Practice

Accountability

500

When talking about Pebbles in the Pond what do the following represent from a coaches perspective:

Pond- 

Pebbles

Ripples

Result

Pond- Topic or situation

Pebbles- Specific Behaviors

Ripples- short, mid, long term effects

Result- How the Big Red Boat will be affected

Healthy Environment

100

There are 3 critical components of the "understanding" piece of healthy environments.  They are, "being clear", "being consistent", and "being timely".. Talk about each one and why it is important.

-Clear- everyone needs to understand what is expected

-Consistent- everyone should be providing feedback to their associates and giving the same messaging/direction

-Timely- Immediate feedback gives someone the opportunity to change a behavior right away

200

Practice is another critical piece of creating a healthy environment.. What does this relate/refer to?

-People need the opportunity to use the skills they have learned 

-We need to expect someone isn't perfect after just learning something, do we talk about mistakes so associates can learn from them

300

The "Desire" segment of Healthy Environments focus on incentives needed to grow individuals.  Speak to what this means.

It is important that we cheer on those  that have challenged themselves, encourage those that feel like giving up, and celebrate when they have "crossed the finish line".   

- recognize people that set and achieve personal development goals

- establish meaningful rewards & establishing link between personal and organizational payoffs

-cheer people for trying and failing and trying again

400

A key piece of creating a healthy environment is to ensure Accountability within the environment.. Tell us what you learned about accountability from this section.

-Accountability is increased when goals are public

-Goals must be specific and measurable

-Accountability requires camaraderie which is established among those with similiar goals

-Leaders need to show interest in associate goals

500

Learning is another component to creating a "healthy environment".  What does this mean/refer to?

-Having resources available

-Having resources organized in an easy to find way

-Providing the time for associates to learn

Share a best practice

100

Talk about something you do to build collaborative relationships with your team members?

Example__________

200

Talk about a time where your coaching impacted an associate

Any example______

300

Describe a time where it benefited one of your associates when you asked them questions that led to them solving their own problems (versus you answering their questions with a solution)

Example:_____________

400

Talk about a time when you have or would use a MOVE conversation?

Example_________

500

Talk about a time where you have had or would have a GROW conversation?

Example_________