Documentation
Reflective Strategies
Model Requirements
Levels/Service Intensity
P&P's
100

What document is required in order to be able to share information about a family?

A fully completed Release of Information (ROI).

100

Identifying with the parent what they think the baby is experiencing and sharing your thoughts are two steps in using this reflective strategy.

Explore and Wonder!

100

How often should the CHEERS Check In Tool be completed:

At least twice per year in each year of the child's life.

100

Name 3 strategies you could use when a family is on Creative Outreach.

Answers could include: telephone calls, notes to families, drop by visits, personalized cards, texts, emails, encouraging parent's self-care, offering invitations to parenting groups and community activities, sending community events/resources, strategic use of incentive items, etc.

100

This document outlines written guidance and ground rules regarding expectations of staff interactions and was made collaboratively.

The Team Operating Agreement.

200

Name at least 3 components of the Goal Plan.

Answers could include: the goal, why it's important, how important it is to the family, identified strengths and resources of the family, barriers to achieving the goal, how to overcome barriers, who will support the family, steps to reach the goal, goal date, progress notes, how will the family celebrate achieving the goal.

200

This strategy can be used when a parent presents you with a problem or you have a concern you want to learn more about.

Problem Talk

200
CHEERS observations are required on all home visits except:

1. When completing the Cheers Check In tool.
2. When completing the FROG scale.

200
At minimum, how long should Creative Outreach continue for?

3 months.

200

Where can you find the Healthy Families Mendocino County Policies and Procedure Manual?

In the MCAH Sharepoint.

300

What safety topic is required to be reviewed with the family and documented in the home visit record before the child is 12 months old?

Safe sleep.

300

Name three things you could do to address a CHEERS observation during a home visit:

Answers can include: ATP, SATP, normalizing, problem talk, explore and wonder, modeling, a curriculum activity, etc.

300

Training on these two topics are required annually.

1. Child Abuse and Neglect

2. Diversity, Equity, Inclusion, and Belonging

300

How often should you reach out to a family that is on Creative Outreach?

At a frequency equal to or high than their previous level.

300

When are intake forms required to be signed?

On or before the first home visit.

400

You need to account for prematurity when choosing an ASQ questionnaire until the child is how old.

24 months.

400
This strategy can be used when a parent expresses strong feelings and involves asking what they are feeling or experiencing, being curious, and reflecting back what you think the parent may be feeling.

Feel: Name and Tame (FN&T)

400

To be in adherence with Healthy Families America, the site's home visit completion rate should be:

75% or higher

400

Movement from one level to another is based on:

the progress of the family determined by the criteria defined on the HFA Level Change form.

400

What should you do if you suspect child abuse and neglect?

Immediately notify the program manager and/or supervisor and refer to the Reporting Child Abuse and Neglect policy.

500

This must always be documented in the home visit record whenever a service level changes.

How the family and FSS celebrate the family's progress and achievements.

500

Name the three steps of an ATP.

1. Observe

2. Affirm (with pleasure)

3. Share the impact

500

When should you complete an EPDS?

At least once prenatally and at least once within three months of birth (if enrolled prenatally) OR within 3 months of enrollment (when enrolled postnatally).

Also at least once within 3 months of any subsequent birth!

500

A family is eligible to enroll at Level 2P only if the pregnant participant is at or before this gestational age. After this point, they should enter the program at Level 1P.

27 weeks.

500

What should you do if there is a participant death?

Immediately notify the program manager and/or supervisor and refer to the Participant Death Policy.