Hearing Basics
Who does the caseworker send hearing request to?
Trainer/QA by email (cc Supervisors)
How many days does a client/representative have to request a FNS hearing?
90 calendar days
How many days does a caseworker have to respond to a hearing request?
5 calendar days
Who should review the case before sending the hearing request?
The caseworker and their supervisor.
Who makes the final decision after the hearing?
The Hearing Officer
True or False: A hearing can only be requested in writing.
False
True or False: A client can have a representative at the hearing.
True
The client/representative can delay the hearing for up to 10 calendar days if they have what?
What must the caseworker provide the client with before the hearing?
hearing summary
What type of hearing can the client request if the local hearing does not resolve the issue?
State Hearing
What is the purpose of a hearing?
Client can present their case when there is a disagreement with a county department action
How many days does a client/representative have to request a Medicaid hearing?
60 calendar days
How many copies of the hearing summary should be brought to the hearing?
2 copies
10 days
What three ways can a hearing take place?
In Person
Telephone
Video Conference
pre-hearing conference
How many days does a caseworker have to respond to a hearing request for an expedited denial?
2 calendar days
Who reads the oath during the hearing?
Notary
How must the decision letter be sent to the client/representative?
Certified Mail
Who conducts the hearing?
Supervisor/IMC III
True or False: The client cannot submit any evidence that will assist in establishing their case.
False
Who must arrange for an interpreter if necessary?
The caseworker
What are considered appropriate documents when gathering evidence?
Application/Review/Change
Narratives
Notices
Verifications
Policy Sections applicable to the decision
Email Corespondence
The Hearing Officer has how many days to make a decision?
5 days