We are HD Systems!
"To be a world class company and the leader in Dentistry"
What is Heartland Dentals Vision Statement?
Problem, Consequences, Solution, Benefit
What is PCSB?
The percentage of office profitability needed to personally bonus
What is 16%
"Our goal is to get a scheduled appointment from each New patient phone call'"
"What is a Service Swot or NP Call summary?"
"The primary reason a buyer chooses to purchase a product or service"
"A difficult to admit or unspoken thing that has value to someone. It can refer to something that encourages people to share personal stories and connect with each other."
What is dominant buying motive (DBM) and Emotional treasure (ET)?
The base amount of collections recommended by each Dr.
$60,000
Heartland Dental Core Values (must get 4 of 6 correct)
Achieve, Honor, Execution, Balance, Celebration, Collaboration
"A personal assessment tool used to improve work productivity, teamwork, leadership, sales, and communication."
What is "DISC?"
The 4 controllables on the P&L.
People, Supples, Labs, Marketing
"Our goal is to find out what the patient wants before doctor does the clinical exam and tells them what they need."
What is a SMILE SWOT?
A form that is filled out by every Heartland Supported doctor that includes their Lifetime Care Philosophy as well as a list of guidelines of when diagnostic tools should be used/updated, and dental conditions/procedures should be documented/diagnosed and why.
What is Treatment Plan for Predictability (TPP)?
These 2 things on a supplies order are charged as a separate line on the P&L.
What is Arestin & Curodont