13 DOTS
1st DOT of the 13 Dots
Service Swot
First Impression of the Office!
Collections (Percentage)
98% <
Press Ganey?
Yes !
96.72!!
PPH
Production Per Hour
Which dot focuses on receiving a signed treatment plan ?
Firm Financial
Lab Fees
> 4%
Production to Budget?
YES! Crushing Goals this year
23.4% profitable!
MMFI
Make Me Feel Important
DBM/ET means what?
Dominate Buying Motive/ Emotional Treasure
Days Sales Outstanding
> 35
Lab Spend?
NO (Just a Tad over)!
4.4!
DSO
Days Sales Outstanding
Which dot uncovers the "Focus Area Today"
ex: rated smile 5 would like an 8 what would that look like?
Smile SWOT
Production Per Hour for Hygiene (PPH)
$175 (Hammond Region $155)
Collections %?
YES!!
MTD: 111%
YTD: 98%
DTL
Diamond Trusted Labs
Last Dot on the 13 dots?
Deliver Tx/ Focus on Next Phase of Treatment
People Spend (BAs, DAs, HYG)
> 22.5 %
DSO
NO!
36 days
YT2
Yesterday Today Tomorrow