General Info
Heartly House provides services for what four general types of victimization?
DV, SA, HT, CA
It is believed that people abuse others for ____ and _____.
Power & control.
What are the three reasons that Heartly House must break confidentiality with client information?
Child abuse, threat of suicide, or threat of homicide.
Describe two grounding techniques.
Five things you see, etc.
Looking at calming images
Deep breathing
Others?
Who is most commonly eligible for the Heartly House shelter? Where is the shelter located?
Frederick County residents who are in immediate physical danger.
Upstairs in our confidential location.
What is vicarious trauma?
Vicarious trauma is the "emotional residue" of exposure that counselors have from working with people as they are hearing their trauma stories and become witnesses to the pain, fear, and terror that trauma survivors have endured. It is important not to confuse vicarious trauma with “burnout”.
Describe one common myth about sexual assault.
It's the victim's fault.
Sexual assault is most commonly committed by strangers.
Only women can be victims.
An abusive partner calls and says they know their spouse has been calling hotline. How do you respond?
"I can neither confirm nor deny..."
When a new caller calls, describe the first pieces of information you would provide to them.
Confidentiality policy
Heartly House services
Heartly House offers counseling to adults and children. What are the two formats of counseling available?
One on one
Group
What geographical area is served by Heartly House?
Frederick County
Describe three broad categories of intimate partner abuse that are not physical violence.
Mental
Emotional
Financial
A social worker calls to see if a client has been attending counseling. What do you do?
Put them on hold.
Check client's file for release of information.
What are two types of safety planning? Describe an example of each.
Physical
Emotional
What legal remedy might someone pursue if there's a threat of physical endangerment/harm by a current or former intimate partner?
Bonus 10 points for naming the two places a client can pursue this.
Protective Order
Heartly House believes that clients are capable and should be in control of decisions concerning their lives and well-being. What is this "model" called?
The Empowerment Model
What are the three elements that we look for to determine if a situation is human trafficking?
Force, fraud, and/or coercion (only one is necessary)
A 12-year old is assaulted by a 17-year old who assists with a pre-teen youth group. Is this reportable child abuse?
Why or why not?
How do we refer to/label a caller who is a friend or family member of a victim?
Secondary survivor
Which service is first recommended immediately following an incident of physical IPV or sexual assault?
DVFE or SAFE exam at Frederick Health
All Heartly House services are free except for which program?
Abuse Intervention Program (AIP)
Stalking, extreme jealousy, strangulation, sexual violence, and concerns of suicide for the abusive partner are all linked to what?
A client expresses suicidal thoughts. What three pieces of information do you assess to gauge level of intent?
Plan
Means
Timeline
When is the most dangerous time for a survivor of IPV?
When they are leaving.
How long has the hotline number been in existence?
42 years