Procedural
When are bedroom doors locked during the week?
8am and 1pm
True or False: You are allowed to vape at Heartview.
False
What should be done every morning before going to group?
Bed should be made and room should be picked up
When is phone time?
3:00-5:00p unless a scheduled activity is running late. Then everyone gets their phone at the same time.
How long should you be here to receive a visit?
One week
What must be completed before any scheduled activities?
When are gas station/Family Dollar trips?
Wednesdays and Saturdays
Where can food and beverages be consumed?
Only in the dining room
If you lose your phone privilege for the day, you are allowed to use the Heartview public phone one time for what time limit?
10 minutes
How long should you be here to receive passes?
2 weeks
True or False: You are allowed to do online shopping
False
Heartview has a zero-tolerance policy for what?
Physical aggression
Can you put personal items in the fridge in the dining room?
No. You must store all of your food/beverages in your locker.
1. Not going to group on time
2. Food in your room
3. Turning in your phone late
4. Not going to meetings
5. Not completing your chores
All of these things can lead to what?
Losing your privileges for the day
Who can approve passes/visits?
They are staffed with the team each morning. Must submit to your counselor.
How do you go about getting a drop off?
Getting prior approval from either Residential Manager or Counselor
What must be worn at all times when outside of your room?
Socks and/or shoes
What are the only things technicians will exchange laundry wise for patients?
Towels and washcloths
True or False: You can FaceTime, Skype, and take videos in the residential unit.
False. Exception is if you are in your room, by yourself and your roommate is aware.
How far in advance should you have a pass in?
48 hours.
What time should vitals and medication be done by on the weekdays?
8am
What is the only tobacco product allowed in Heartview?
Cigarettes
What should you not borrow while in residential?
Belongings, Cigarettes, and Cash
If someone calls in for you, Heartview can only let them know your here if they are on your what?
Phone list
Can the on call counselor change passes/visits?
NO