Gas Furnaces
Heat Pumps
Electric Heaters
Troubleshooting
Helios
100
Name two fuel source of a gas-fired furnace
L.P. & Natural Gas
100

If the condenser is blowing cold air into the atmosphere, is it heating or cooling inside?

heating

100
How are electric heaters energized
Sequencer or contactor
100
If voltage is read across a fuse what does this indicate
The fuse is blown
100

Who comes first at Helios? 

Employees

200
When fuel is burnt, it produces this harmful gas
Carbon Monoxide
200

What component indicates a system is a heat pump?

Reversing valve

200

Three common controls used in central electric heat applications are thermostats, contactors (or relays), and?

Sequencers

200
How could a technician determine if a heat pump reversing valve is defective
Temperature differences (on true suction)
200

What makes Helios the best ? 

The People!

300
Removes the flue gas from the heat exchanger chamber.
Draft
300
Design conditions for a heat pump
Indoor 70F. Outdoor 45F
300

The sequencer uses _____ (high or low) voltage control power to stop and start the electric heaters?

Low

300
A abnormally low suction pressure in the heat pump mode of operation could indicate _________
Dirty outdoor coil
300

What is port to port pay ? 

paid from door to door 
400
This component shuts the furnace off in the event of over-heating
High Temperature limit
400
When is the reversing valve energized
Depends of the manufacturer
400
Can a electric heater be re-strug
Yes
400
If a gas furnace starts, runs for a few seconds, shuts down, and repeats this process, the problem is most likely
Defective flame sensor/rectification
400

True or False: Helios is committed to investing in employees success!

True

Bonus point option - how ? 

500
The manifold pressure of a L.P. fired furnace
11" w.c.
500

If there is ice on the condenser coil what is the failure?

Defrost board  (timer, relay)

500

How  is electric heat measured (units)?

Kilo Watts

500

If a compressor functions with equalized pressures it indicates what?

Valve failure

500

Who comes first at Helios? 

Employees!