Migration
At what point should you socialize Helix with an existing customer?
As early as possible. Prior to the quarter due.
What self-hosted add-on's are included with HCTM?
Site Standards, MFT (Bonus points: HA/DR)
"Helix Control-M is too new.. I want a more mature product."
~ backed by 30 years of innovation ~
Pitch Helix Control-M to a cloud shop leveraging Azure Logic Apps or AWS Batch for scheduling
Single pane of glass across the enterprise + SLA monitoring
Where is Helix Control-M hosted?
AWS US-West-2
AWS eu-west-2
What unit of measure is used to license Helix Control-M?
Executions
Provide an example of the business value our customers receive from the Data door, provide a customer example
Faster insights to data, ex. 3 weeks > 1 day
When speaking to a customer about helix Control-m(SAAS) what do we call our other option of Control-M?
Self Hosted
Pitch Helix Control-M to a Redwood Cronacle/Tidal shop
Redwood is EOL Dec 2024
3-4x price increases to move to another product
moving customers off Tidal
What is the only infrastructure the customer is responsible for hosting?
Agents
What are the Primary components of the TCO?
Infrastructure, Admin + Break/Fix Support Time, Upgrades, Annual Spend + New Growth
How technical challenge does Helix help solve to improve time to value within the Data and AppDev Door?
Eliminate manual intervention and Maintenace
I need to reduce my costs, why would you expect me to increase my cost with Helix?
Reduction in TCO
Pitch Helix Control-M to an Airflow shop DD
Need Python experience
point solution focused on data pipeline orchestration use case and personas
We don't compete we orchestrate Airflow
Needs to be customized to be an Enterprise solution
How can a user access Helix Control-M?
Web or AAPI
What are important considerations for a customer to choose to move to Helix?
3 Whys (especially Why Now), Feature/Function Parity, Security, We do upgrades, Total Cost of Ownership
Scalability, Cost Reduction, Faster Time to Innovation, Security & Compliance, Sustainability
What are the differences between self-hosted and helix?
We want/need to understand your requirments to determine the best fit for you. Helix was built on the same foundation as self hosted control-m, so you can expect the same level of innovation and support.
How do we price out a Helix migration opp?
20-60% increase in ARR, Plus $12K per tenant
What is the current max executions Helix Control-M can support?
100K today, 500K by next year
Walk us through the 4 steps in the end to end migration qualification process
Qualification, Execution Query, Migration Tool, TCO
How do we approach a new migration candidate who may be a good fit for HCTM?
Sell the value
"If this is true SaaS, I shouldn't have to host the agents. I don't want to have to host any part of the infrastructure."
We can align you with a managed service provider in our partner network that can assist with hosting and managing your agents.
Name the different products Redwood owns and why BMC
Run My Jobs, Tidal, Active Batch, Redwood - XYZ
How do we address DR? DD
We follow AWS well architected framework and fail over to multiple availability zones